Director of Quality Transformation – Multi-Site Excellence

West Pharmaceutical Services

Exton (PA)

Hybrid

USD 160,000 - 210,000

Full time

6 days ago

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Job summary

West Pharmaceutical Services is seeking a Director of Quality Assurance to lead Operating Unit quality governance across three sites, drive cross-site improvements, and partner with customers to ensure transparent, data-driven quality performance. This role requires executive presence, matrix-organization experience, and strong regulatory knowledge.

The position is hybrid, onsite at least three days per week, and reports to the Senior Director of Quality.

Qualifications

Bachelor's Degree in Science, Engineering, or related field required.
Minimum 10 years of progressive Quality experience in FDA-regulated medical device environments.
Experience leading cross-site quality initiatives in a matrix organization.
Governing core Quality System processes (change control, document management, lifecycle).

Responsibilities

Own Operating Unit quality governance and harmonization across three sites.
Lead cross-site process improvements to reduce cycle times and improve transparency.
Define and implement enterprise quality governance standards and KPI reporting.
Serve as primary quality interface for key pharmaceutical customers within the unit.
Drive data-driven discussions during business reviews with executive leadership.