Director of Quality & Operational Excellence

Goodwill Industries of North Florida; Jacksonville (FL); On-site; USD 120,000 - 150,000; Full time

Job summary

The Quality Assurance Director at Goodwill Industries of North Florida oversees operational standards, safety compliance, and process consistency across all donated goods operations, including stores, centers, warehouses, and transportation. The role leads audits, documentation, and continuous improvement initiatives to drive efficiency and accountability.

Based in Jacksonville, FL, the position partners with leadership to ensure facilities remain clean, safe, and productive while aligning with

Job description

The Quality Assurance Director at Goodwill Industries of North Florida oversees operational standards, safety compliance, and process consistency across all donated goods operations, including stores, centers, warehouses, and transportation. The role leads audits, documentation, and continuous improvement initiatives to drive efficiency and accountability.

Based in Jacksonville, FL, the position partners with leadership to ensure facilities remain clean, safe, and productive while aligning with