Director of Quality - Hospice

ProActivate; Houston (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits offering (healthcare, vision, dental)

401k

Company-paid holidays

Flexible vacation

Job summary

A leading hospice organization is seeking a Director of Quality to manage the Quality Assessment and Performance Improvement program. The successful candidate will develop and implement QAPI plans in accordance with regulations, create audit tools, and lead initiatives to improve patient care. This role requires strong analytical skills and a commitment to maintaining survey readiness. Benefits include comprehensive healthcare coverage, 401k, and flexible vacation policies.

Qualifications

• Experience in building and sustaining Quality Assessment and Performance Improvement programs.
• Strong analytical skills to assess trends and root causes.
• Ability to ensure survey readiness and compliance.

Responsibilities

• Develop and implement the agency’s QAPI plan.
• Create audit tools and data dashboards for performance tracking.
• Identify trends and lead measurable improvement initiatives.

Job description

Director of Quality - Hospice

ProActivate

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Choosing a team to help care for loved ones is no small thing. Our client is deeply honored by the trust their clients offer in choosing their hospice to assist in caring for those they cherish and love most. Our client offers care that is both professional and highly personal. They are committed to giving the people receiving their care and the family that loves and supports them the highest care possible, with compassion and empathy leading them through every step.

The Director of Quality & Performance Improvement (QAPI) is responsible for building and sustaining the organization’s Quality Assessment and Performance Improvement program in accordance with federal and state regulations. This leader establishes the quality infrastructure, defines key performance metrics, drives continuous improvement initiatives, and ensures survey readiness across both hospice programs.

Responsibilities

• Develop and implement the agency’s QAPI plan aligned with CMS Conditions of Participation and Texas hospice regulations.
• Create audit tools, data dashboards, and reporting systems that ensure accurate tracking of performance and compliance metrics.
• Identify trends, analyze root causes, and lead measurable improvement initiatives that improve patient care and operational performance.
• Partner with clinical leadership to implement corrective actions, ensuring consistent follow-through and accountability.
• Maintain agency survey readiness at all times; oversee preparation and participation in state, federal, and accreditation surveys.

Benefits

• Comprehensive benefits offering (healthcare, vision, dental)
• 401k
• Company-paid holidays
• Flexible vacation

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