Director of Quality Control

IsoTalent; Lancaster (Lancaster County); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health and Dental Insurance Benefits

Paid Time Off

401k + Company Matching

Job summary

IsoTalent is seeking an experienced Director of Quality Assurance to lead the quality assurance function at their Lancaster, PA facility. In this high-impact role, you will develop and implement quality systems while overseeing testing, inspections, and compliance.

The ideal candidate will have over 7 years of experience in quality assurance leadership, a strong knowledge of industry standards, and exceptional leadership skills. The company offers a competitive benefits package including health insurance, paid time off, and a 401k plan.

Qualifications

• 7+ years of progressive quality assurance leadership experience in a manufacturing environment.
• Strong knowledge of FDA, GMP, ISO 9001 standards.
• Proven experience improving compliance metrics and reducing defects.

Responsibilities

• Develop and improve company-wide quality assurance systems.
• Oversee quality control testing and inspections.
• Lead CAPA programs addressing non-conformances.

Skills

Leadership

Quality Management Systems

Compliance Standards (FDA, GMP, ISO 9001)

Cross-functional Collaboration

Education

Bachelor's degree in Quality, Engineering, Operations, or a related field

Job description

Our client seeks an experienced Director of Quality Assurance to join their operations team, based primarily out of their Lancaster, PA facility.

Do you have a passion for building quality systems that actually stick, and the leadership chops to hold teams and vendors accountable? Do you thrive in hands‑on environments where your decisions directly impact the product that reaches customers' doors? Are you the kind of leader who sees a compliance gap and immediately starts building a better process? If yes, this may be the perfect Director of Quality Assurance position for you. Keep scrolling to see what this company has to offer.

The Perks!

• Health and Dental Insurance Benefits
• Paid Time Off
• 401k + Company Matching

A Day in the Life of the Director of Quality Assurance

In this role, you'll own the full quality assurance function across two facilities, setting the standard for how products are made, inspected, and delivered. From managing CAPA programs and supplier audits to partnering with customer service and production teams, your work will be the backbone of this company's commitment to product excellence and customer satisfaction. You'll be both a strategic architect and a hands‑on leader, building systems and culture that keep quality at the center of every operation.

Responsibilities

• Develop, implement, and continuously improve company‑wide quality assurance systems ensuring product consistency, compliance, and customer satisfaction
• Oversee all quality control testing, inspections, documentation, and reporting across both facilities
• Lead corrective and preventive action (CAPA) programs to address non‑conformances, internal defects, and customer complaints
• Evaluate and strengthen supplier quality programs, including vendor audits, scorecards, and performance monitoring
• Oversee warehouse quality control processes to monitor vendor adherence, product handling, and conformance to company standards
• Develop and maintain SOPs aligned with applicable industry and regulatory standards
• Partner with Plant Managers, warehouse leadership, and Operations to integrate quality programs into daily workflows
• Collaborate with Customer Service to identify and resolve product, packaging, or system issues impacting customers
• Work with IT and Development teams to improve traceability, documentation, and reporting systems

Requirements and Qualifications

• Bachelor's degree in Quality, Engineering, Operations, or a related field
• 7+ years of progressive quality assurance leadership experience in a manufacturing, distribution, or food production environment
• Strong working knowledge of FDA, GMP, ISO 9001, and other relevant quality and compliance standards
• Proven experience implementing and sustaining quality management systems and supplier quality programs
• Demonstrated track record of improving compliance metrics, reducing defects, and driving vendor accountability
• Exceptional leadership, communication, and cross‑functional collaboration skills

About the Hiring Company

Our client is a growing consumer products company with manufacturing and distribution operations across two U.S. facilities. They are deeply committed to delivering a consistent, high‑quality product experience to their customers and are building out the leadership team to support their continued growth. This is a high‑impact role with visibility across the organization and real opportunity to shape quality culture from the ground up.