Director of Quality Control

Northern Air Cargo; Anchorage (AK); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Director of Quality Control to ensure the highest standards of aviation safety and maintenance. This pivotal role involves overseeing the Continuous Airworthiness Maintenance Program, ensuring compliance with federal regulations, and leading a dedicated team to uphold quality across all operations. The ideal candidate will have a strong background in aviation maintenance, exceptional leadership skills, and a commitment to fostering a positive work environment. Join a forward-thinking company that values safety and reliability, and make a significant impact on the aviation industry while enjoying a range of comprehensive benefits.

Benefits

Comprehensive insurance programs

401k match program

Annual bonus and salary review

Paid time off and personal days

Reimbursement benefits up to $5,250 annually

Employee discounts with major retailers

Qualifications

• High school diploma or equivalent and valid FAA mechanics certificate required.
• 3+ years of maintenance experience on large aircraft and supervisory experience needed.

Responsibilities

• Oversee the Continuous Airworthiness Maintenance Program and quality control of maintenance providers.
• Lead the Quality Control department and manage maintenance training and auditing.

Skills

Leadership Skills

Knowledge of FAA Regulations

Communication Skills

Budget Management

Safety Management Systems (SMS)

Education

High School Diploma or Equivalent

Valid FAA Mechanics Certificate

Tools

Web Based Operations Safety System (WebOPSS)

Job description

Description

COMPANY INFORMATION

Saltchuk Aviation is a wholly owned subsidiary within the Saltchuk Family of Companies, providing a range of aviation related support services primarily in North America. through our operating brands, Northern Air Cargo, Aloha Air Cargo, StratAir and Ryan Air we collectively transport over 380 million pounds of freight annually via our scheduled cargo service in Alaska and Hawaii and on-demand charters throughout North and South America.

The mission of Northern Air Cargo (NAC) is to provide safe, reliable aviation cargo services for our customers and create a place for employees to build long-term careers. Northern Air Cargo services customers in Alaska, Florida, Hawaii, South America, and the Caribbean.

BENEFITS

• Comprehensive insurance programs including medical, dental, and vision
• Company-provided benefits include life insurance, short and long-term disability, and an employee assistance program
• Competitive 401k match program with zero vesting period
• Annual bonus and salary review programs
• Competitive paid time off, personal days, and federal holidays
• Reimbursement benefits like fitness, transportation, and tuition up to $5,250 annually
• Plus many employee discounts with major retailers

POSITION SUMMARY

The Director of Quality Control is responsible for the Continuous Airworthiness Maintenance Program to ensure maintenance, preventative maintenance, and alterations are performed in accordance with the Code of Federal Regulations and Company Operations Specifications. Responsible for the surveillance and quality control of all maintenance providers, overhaul facilities, aircraft records, airworthiness of Company operated aircraft, engines, components, appliances, and the release of them to service. Plan, organize, direct and control key activities, change procedures, and make safety risk acceptance decisions for the policies and processes within area of responsibility.

RESPONSIBILITIES

• Maintains applicable Federal Aviation Administration manuals to include approval and submission for approval of all necessary revisions.
• Maintains Part D and Part E of the Company Operations Specifications by performing a monthly audit comparing the Ops Specs to the current FAA list on the Web Based Operations Safety System (WebOPSS) website.
• Leads aircraft Records Section and assures editing and accuracy of all aircraft logbooks, maintenance of all current and historical aircraft records and completion of inspection packages for all maintenance.
• Leads Inspection Section to assure the inspection of all maintenance performed on Company aircraft.
• Assures the content of the NAC Authorizations List is current and accurate.
• Leads the Quality Control department to assure the establishment and monitoring of the Company’s analysis, surveillance, and reliability programs.
• Leads Maintenance Training and Auditing Section and in coordination with the other stakeholders.
• Evaluates and processes changes in inspection and maintenance procedures as recommended by the Quality Assurance Analyst.
• Delegates inspection and maintenance or airworthiness release authority to qualified maintenance personnel in accordance with approved Company maintenance procedures.
• Assures that each aircraft identified in Company Operations Specification D092 as approved for RVSM Operations, is maintained under the approved Company RVSM System Maintenance Program.
• Assures that each aircraft identified in Company Operations Specification D086, Maintenance Program Authorization for Two-Engine Airplanes Used in Extended Range Operations, is maintained under the approved Company ETOPS Maintenance Program.
• Assures the quality control of all Company aircraft and aircraft components through Maintenance Outsourcing, External Audit Program and CASP.
• Assures compliance with the maintenance outsourcing process.
• Assures the collection of all FAA Forms 337, Engineering Orders, and airworthiness releases from all maintenance and overhaul maintenance providers used by the Company.
• Establishes and manages the Company’s self-audit program for the Maintenance Department.
• Assures the submission of all required maintenance reports to the FAA.
• Assures the preparation of any engineering necessary for maintaining aircraft in a continuous airworthy condition and the obtaining of any necessary engineering authorizations for modifications and repairs, assuring instructions for continued airworthiness.
• Develops and prepares the Quality Control department budgets and enforces effective financial control.
• Maintains a close working relationship with other departments.
• Serves as Company liaison with the FAA, NTSB, other airlines, and agencies, as appropriate.
• Assures the implementation, training, and overall management of the Minimum Equipment List Management Program.
• Jointly manages with the Director, Flight Operations and the Senior Director, Maintenance the MEL/CDL procedures process.
• Ensures the quality of the rejected parts policies and procedures of the Company.
• Manages the calibrated equipment and shelf-life policies.
• Assures maintenance weight and balance processes are complied with and performs required tasks.
• Responsible for identifying hazards within the Company’s operations and systems and reporting those hazards through the WBAT or departmental hazard reporting systems.
• Has the responsibility and authority to develop, implement and maintain SMS processes that are applicable to maintenance operations in accordance with Safety Management Manual, Chapter 3.
• Fosters a positive and productive work environment.
• Provide effective leadership and ensure all team members receive appropriate training, coaching, mentoring, and development.
• Travel to stations throughout the network including regular travel to Miami, Honolulu, Outstations, MROs, and Line Maintenance providers.
• Leads maintenance planning department to ensure forecasting of all short and long range maintenance planning tasks.

QUALIFICATIONS & REQUIREMENTS

Education:

• High school diploma, or equivalent
• Valid FAA mechanics certificate with both airframe and powerplant ratings and have held these ratings for at least 3 years.

Experience & Qualifications:

• Valid driver's license and clean driving record.
• Must meet the requirements of 14 CFR Part 119.67(c).
  • Hold a valid FAA mechanic certificate with both Airframe and Powerplant ratings and have held these ratings for minimum 3 years.
  • Have minimum 3 years of maintenance experience on different types of large aircraft with 10 or more passenger seats with an air carrier or certificated repair station, 1 year of which must have been as maintenance inspector; and
  • Have at least 1 year of experience in a supervisory capacity maintaining the same category and class of aircraft as the certificate holder uses.
• Knowledge about the Code of Federal Regulations, aviation safety standards, safe operating practices, the Company maintenance manuals, FAA approved Operations Specifications and applicable maintenance provisions of 14 CFR Part 121.
• Must have a thorough knowledge of:
  • Applicable Code of Federal Regulations (CFR)
  • FAA Operating Certificates
  • Operating Specifications
• Be knowledgeable of or be able to rapidly learn company manuals, policies and procedures, inventory protocols, training program, etc.
• Strong leadership skills, including demonstrated ability to coach or mentor team as well as foster a positive work environment.
• Must have past supervisory experience including full cycle of responsibilities including hiring, training, staff development, progressive discipline and terminations.
• Must have prior experience preparing and monitoring budgets in a business environment.

LANGUAGE & COMMUNICATION SKILLS:

• This position has a high level of interaction with internal and external stakeholders.
• Demonstrated ability to follow oral and written instructions.
• Demonstrated ability to give clear written and oral instructions to team members, vendors, or other stakeholders.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write reports, procedures manuals, correspondence, and other related materials.
• Requires ability to respond effectively verbally and in writing to inquiries from regulators.

WORK ENVIRONMENT:

• Most work is performed in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level. However, this position will spend time in other environments such as maintenance hangar, outdoor airline ramp, etc.
• May be exposed to adverse weather conditions (extreme cold or heat), fumes, wet surfaces, and icy conditions.

PHYSICAL EFFORT:

• The employee is regularly required to sit and sometimes stand.
• The employee will need to see (including close vision), speak and hear.
• Manual dexterity is required for input into or manipulation of spreadsheets, composing composition and reports, etc.
• The employee must occasionally lift and/or move up to 50 pounds.

DISCLOSURE:

The intent of this Description is to provide a representative summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they