Director of Quality

Lakeland Monroe Group; Grand Rapids (MI); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Short-term disability

Long-term disability

Life insurance

401(k) plan

Holiday pay

Sick pay

Job summary

Lakeland Monroe Group is seeking a Director of Quality to plan, document, implement and adminster the Quality program across three facilities in Grand Rapids. You will ensure continual improvement and customer satisfaction by developing and maintaining the Quality System.

Leading quality managers, you’ll drive audits, improve processes, and collaborate with Operations to report metrics and advance product quality across all lines. Strong leadership and strategic thinking are essential.

Qualifications

• Bachelor’s degree from a four-year college or university with five years of related experience; or a high school diploma/GED with ten years of related experience.
• Proficient in FMEA, PPAP, APQP, SPC, and Measuring Systems Analysis.

Responsibilities

• Plan, document, implement and administer the Quality program to achieve continual improvement and customer satisfaction.
• Oversee the group of quality managers across 3 facilities.
• Develop and maintain Quality System to meet customer needs; update Quality Manual at least annually.
• Audit effectiveness of Quality System and coordinate customer audits.
• Lead Quality staff to support all product lines and functions across facilities.
• Develop measures of improvement and report progress with Operations.
• Drive continual improvements and effective communication with customers.

Skills

Verbal & written comms

Interpersonal skills

Sales & customer service

Organizational skills

Time management

Analytical & problem solving

Leadership & supervision

Prioritization & delegation

Working under pressure

MS Office proficiency

Education

Bachelor’s degree + 5 years related experience

High school diploma/GED + 10 years related experience

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Quality

Full Time Grand Rapids, MI, US

3 days ago Requisition ID: 1132

Company Summary:

Lakeland Monroe Group is a world-class supplier of decorative, precision, and functional plastics for the Automotive Industry. Our team is dedicated to solving manufacturing challenges. With over 30 years of industry, and our team experience, we strive to exceed our customer’s expectations, every day.

To achieve our vision of a world class corporation, we are seeking team members to join us who are passionate about continuously fostering teamwork and increasing productivity and standardization.

Benifit Plans: Medical, vision, dental, short term disability, long term disability, life insurance, 401(k), holiday pay, sick pay

Job Summary:

Plan, document, implement and administer the Quality program to achieve continual improvement in all forms of work and assure customer satisfaction.

Supervisory Responsibilities:

Oversee the group of quality managers across 3 facilities.

Duties/Responsibilities:

• Develop and maintain Quality System to meet the intent of customer needs.
• Maintain the Quality Manual and update at least annually.
• Ensure the Quality System is responsible to the need for continual rapid improvement.
• Jointly develop and maintain procedures, with all other areas throughout the company to effectively implement the Quality System.
• Audit the effectiveness of the Quality System and serve as a focal point for customer audits.
• With Operations; develop measures of improvement and report regularly.
• Continually improve communication and credibility with customers.
• Organize staff and lead Quality function to support all product lines and functional areas in multiple facilities.
• Explore new methods for quality improvement and act as consultant and catalyst to the company staff for making improvements in all areas.
• Develop and maintain effective system of new product implementation.
• Develop and maintain TS16949 System
• Select and develop staff to meet organization’s goals and objectives.
• TS16949/ISO14001 Management Representative.
• Responsible for attending education courses to upgrade managerial and technical skills as necessary.
• Performs miscellaneous duties and projects as assigned and required.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor’s degree (B. A.) from four-year college or university and five years of related experience; or, High School Diploma/GED and ten years related experience and/or training; or equivalent combination of education and experience.

  Proficient in: FMEA, PPAP, APQP, SPC, Measuring Systems Analysis.

Physical Requirements:

• Prolonged periods of standing and/or walking during an 8 hours shift.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.
• The employee frequently is required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• The employee is occasionally required to walk and talk or hear.
• Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.