Director of Qualitative Insight & Survey Science

Amazon; Boston (MA); On-site; USD 216,000 - 293,000; Full time

Benefits offered by this job

Health insurance

Restricted stock units (RSUs)

Sign-on payments

Job summary

Amazon's PXT Central Science team is seeking a Director of Qualitative Research and Survey Science to own the qualitative research practice and shape employee surveys at scale across the organization.

You will lead a team of qualitative researchers and survey scientists, partner with quantitative leaders, and translate insights for senior leadership to drive people decisions in compensation, retention, and workforce planning.

Qualifications

• Demonstrated track record of leading mixed-methods research that directly influenced senior leadership decisions.
• 10+ years of qualitative and/or survey research experience, including 5+ years leading research organizations.
• Working knowledge of both qualitative and survey research methods, with the depth to set research strategy and design integrated approaches.
• Experience leading through managers, mentoring senior scientists and qualitative researchers.

Responsibilities

• Identify workforce challenges senior leaders have not yet named and partner with quantitative science leaders to build a mixed-methods research agenda.
• Develop and apply creative, technically rigorous qualitative and survey approaches to measure changes not captured by quantitative data.
• Represent this work in senior leader forums, translating findings into actionable decisions for leaders.
• Maintain and raise the bar on the science behind Amazon's employee survey program, coordinating with senior leaders so survey content delivers insights.
• Provide guidance on qualitative and survey methods to teams across PXT to ensure consistent measurement.
• Run the practice as an operation—set intake and prioritization mechanisms and manage a stakeholder portfolio.
• Lead through managers, building and developing a team of qualitative researchers and survey scientists.

Skills

Qualitative research

Survey research

Leadership

Executive communication

Mixed-methods research

Job description

Amazon's PXT Central Science team is seeking a Director of Qualitative Research and Survey Science to own the qualitative research practice and shape employee surveys at scale across the organization.

You will lead a team of qualitative researchers and survey scientists, partner with quantitative leaders, and translate insights for senior leadership to drive people decisions in compensation, retention, and workforce planning.