Director of Property Management

Inland Companies; Milwaukee (WI); Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k)

Additional benefits

Descripción de la vacante

Colliers | Wisconsin is seeking a Director of Property Management to lead a high-performing team and drive operational excellence across a diverse portfolio. You will partner with executives to set strategic direction and deliver exceptional client service while overseeing financial reporting and portfolio performance.

The role requires 710+ years in commercial property management, CPM/RPA certifications, and a related degree.

Formación

• 710+ years of commercial property management experience, with leadership roles.
• CPM, RPA or similar certifications, and Real Estate Sales License.
• Bachelors degree in a related field.

Responsabilidades

• Drive strategic direction and oversee portfolio performance.
• Lead and develop property management staff to achieve goals.
• Ensure timely financial reporting, budgets, CAM estimates, and reconciliations.

Conocimientos

Leadership

Client service

Strategic planning

Team management

Communication

Educación

CPM (Certified Property Manager)

RPA (Real Property Administrator)

Real Estate Sales License

Bachelors degree in real estate, business administration, finance, property management

Descripción del empleo

Description

Colliers | Wisconsin is seeking a Director of Property Management to join our team. This leadership role is responsible for driving the strategic direction, operational oversight, and overall performance of our commercial property management portfolio while leading a high-performing team and delivering exceptional client service.

Operational Excellence

· Execute operational strategies and best-in-class practices throughout the entire portfolio of managed assets. Collaborate with industry leaders to further develop and enhance best-in-class operational standards.

· Establish and monitor portfolio-wide checks and balances to ensure a high level of quality in operations and compliance with existing management agreements.

· Oversee operational Key Performance Indicators (KPIs) to monitor operational and financial performance.

· Encourage continuous improvement of philosophy and culture throughout the organization

· Drive execution to ensure properties are successfully transitioned and onboarded to the Colliers | Wisconsin platform.

· Collaborate with the executive leadership team as well as other department heads to ensure all goals are clearly communicated and aligned.

· Participate in quarterly planning sessions.

Staff Development

· Lead, manage, coach, and motivate all management staff.

· Provide guidance in effective recruitment, selection, performance management, development, and retention of high-caliber management staff to carry out property management goals.

· Mentor staff in strengthening their competencies, along with implementing a career development plan, resulting in an effective retention program for key personnel.

· Recognizes expertise and empowers peers and employees to build a dynamic team that is viewed by others as highly productive, capable, and the best in the industry.

Financial Oversight

· Ensure timeliness and accuracy of financial and management reports to third-party clients, including budgets, monthly financial reporting, annual CAM estimates, and reconciliations.

· Integrate with in-house accounting team to ensure a smooth transition of new assets.

· Review the profitability of the portfolio and properties on an annual basis and make recommendations regarding the current portfolio.

Client Satisfaction

· Develop and preserve ongoing client care and development programs focused on retention and growth.

· Serve as a strategic business partner to build strong positive relationships with existing clients, ensuring a high satisfaction level.

New Business Development

· Assist the Market Leader in the identification of opportunities for growth and offer input on prospects for business growth opportunities.

· Review and recommend management fee structures for new or existing opportunities.

· Participate in new business pitches and presentations.

· Integrate with the internal DNA team on the preparation of new business proposals.

· Assist the CFO in negotiating management agreements and determining onboarding timelines and deliverables.

Community

· Maintain strong, collaborative relationships in the local community and support community initiatives aligning with organizational core values.

· Actively participate in community real estate events to promote Colliers in the marketplace.

Requirements

Education: Bachelor’s degree in real estate, business administration, finance, property management, or a related field.

Certifications: CPM (Certified Property Manager), RPA (Real Property Administrator), or similar. Real Estate Sales License.

Experience: Usually 7–10+ years in commercial property management, with several years in a management or leadership role. Property expertise: Strong knowledge of office, retail, industrial, or mixed-use properties, depending on the portfolio.

Financial management: Experience with operating budgets, CAM reconciliations, financial reporting, forecasting, NOI optimization, and expense control.

Who We Are

At Colliers | Wisconsin, we believe strong communities are built through trust, thoughtful service, and doing the right thing. We look for team members who bring:

• An entrepreneurial mindset and desire to continuously improve
• High integrity, accountability, and transparency
• A collaborative approach and strong emotional intelligence

Our Guiding Principles

• Warrior Spirit
  We embrace challenges, pursue excellence, and continually innovate
• Empathy
  We lead with understanding and put people first
• Better Together
  We believe teamwork drives better outcomes

Colliers | Wisconsin and Inland Companies offer a competitive salary and benefits package, including health insurance, 401(k), and additional benefits.