Director of Professional Services, WordPress VIP (Fully Remote)

WordPress VIP; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

WordPress VIP is seeking a senior leader to lead and grow the Professional Services organization, delivering migrations, implementations, and custom engagements for enterprise customers.

You will own end-to-end delivery performance and commercial results, including revenue, margin, pricing, and expansion opportunities, and shape an AI-augmented delivery strategy in collaboration with Sales, Product, Support, and Account Management to drive measurable customer impact.

Responsibilities

• Lead and manage a Professional Services organization delivering migrations, implementations, and custom engagements for enterprise customers.
• Own end-to-end delivery performance and commercial results, including revenue, margin, pricing, and expansion opportunities.
• Shape an AI-augmented delivery strategy and partner with Sales, Product, Support, and Account Management to drive measurable customer impact.

Job description

• Lead and manage a Professional Services organization delivering migrations, implementations, and custom engagements for enterprise customers.
• Own end-to-end delivery performance and commercial results, including revenue, margin, pricing, and expansion opportunities.
• Shape an AI-augmented delivery strategy and partner with Sales, Product, Support, and Account Management to drive measurable customer impact.