Director of Product Operations & AI Enablement

Lone Wolf Technologies, Inc.; United States; Remote; USD 135,000 - 150,000; Full time

Job summary

The Director, Product Operations at Lone Wolf Technologies builds the operating system for the Product organization, delivering the processes, tooling, data, and communication that enable our Product leaders to focus on customer experiences and outcomes. This is a hands-on leadership role reporting to the SVP and partnering with Engineering, Product Marketing, Operations, Sales, and Customer Success.

This role modernizes how Product works—including leading AI adoption across the team—and becomes

Qualifications

• 8+ years in product operations, product management, technical program management, or product-focused consulting in B2B SaaS, including 3+ years at a senior or director level.
• Experience building or rebuilding a product operations function in a growing SaaS business.
• Fluency with AI tools and the ability to design, instrument, and improve workflows that use them.
• Strong data skills: defining SaaS product metrics, building dashboards, and turning analysis into recommendations.
• Experience with Jira, Lovable, Anthropic, OpenAI, Gainsight, Salesforce, and Gong.

Responsibilities

• Define and improve Product's part of the SDLC — discovery, PRDs, prioritization, and acceptance.
• Lead internal AI adoption across the Product team, rolling out AI-enabled workflows for research, requirements, analysis, and reporting.
• Facilitate the Product operating rhythm, including planning cycles, goals, and the data and materials behind monthly Product Line Reviews.
• Partner with Product Marketing on go-to-market readiness — launch plans, release notes, and roadmap communication.
• Partner with Operations to give the Enablement team the product knowledge, release information, and content the field needs.
• Partner with all customer-facing teams to ensure feedback reaches the right Product leaders and informs prioritization.
• Own product analytics — usage, adoption, retention, and product health, and deliver analysis and reporting.
• Own the Product tool stack, data hygiene, and playbook, automating manual reporting.

Job description

The Director, Product Operations at Lone Wolf Technologies builds the operating system for the Product organization, delivering the processes, tooling, data, and communication that enable our Product leaders to focus on customer experiences and outcomes. This is a hands-on leadership role reporting to the SVP and partnering with Engineering, Product Marketing, Operations, Sales, and Customer Success.

This role modernizes how Product works—including leading AI adoption across the team—and becomes