Director of Product Operations

Jobright.ai; Cincinnati (OH); On-site; USD 60,000 - 327,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading global payment processing company is seeking a Director of Product Operations in Cincinnati, Ohio. This role involves leading strategic initiatives, spearheading cross-functional collaboration, and using data-driven insights to enhance operational efficiencies. The ideal candidate will have at least 8 years of experience in product management or operations, possess strong analytical and communication skills, and be a creative problem solver.

Qualifications

• 8+ years of total work experience with at least 4 years in product management or sales/customer/product operations.
• Proven track record of managing special projects from inception to completion.
• Strong communicator capable of engaging effectively with stakeholders.

Responsibilities

• Lead strategic initiatives to drive execution of high-impact projects.
• Work closely with various stakeholders to ensure alignment and communication.
• Use data-driven insights to influence strategic product roadmap decisions.

Skills

Creative problem-solving

Analytical skills

Communication

Education

Bachelor’s degree in Business Administration or related field

Job description

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Job Summary:

Worldpay is one of the largest names in payments, dedicated to transforming the industry. They are seeking a Director of Product Operations to lead strategic initiatives and enhance operational efficiencies within the organization, working closely with cross-functional teams to drive product development and streamline operations.

Responsibilities:

• Lead Strategic Initiatives: Drive the execution of high-impact projects that align with the strategic goals of the Product Operations team, utilising creative problem-solving skills to tackle complex challenges.

• Spearhead Cross-Functional Collaboration: Work closely with various stakeholders, including product managers, engineers, strategy teams, marketing / GTM teams, and senior leadership, to ensure alignment, adoption, and effective communication throughout initiative lifecycles.

• Extracting insights: Use customer feedback and in-product experiences to create actionable recommendations that influence product roadmaps.

• Streamlining operations: Spearhead initiatives to streamline operations.

• Improving the early stages of our product development lifecycle (including engagement with commercial teams and clients) so we can derisk product investments and ensure full value is captured.

• Designing and implementing a target state operating model and org structure for enhanced operational effectiveness in the Product org.

• Use data-driven insights to influence strategic product roadmap decisions.

• Deep dive in select product areas and improve the operating model across commercial, product, and engineering teams.

Qualifications:

Required:

• Bachelor’s degree in Business Administration, Project Management, or related field

• 8+ years of total work experience with at least 4y in product management or sales/customer/product operations required

• Proven track record of managing special projects from inception to completion

• Creative thinker with a knack for generating innovative ideas and solutions for seemingly intractable challenges

• Strong communicator capable of engaging effectively with stakeholders at varying levels of seniority across the organization

• Excellent analytical problem-solving skills with the ability to interpret complex data sets

• Self-starter and proactive

Preferred:

• Management consulting, chief of staff, strategic BizOps in fintech, or strategic special projects background

Company:

Worldpay is a global payment processing company offering secure, scalable solutions for online, in-store, and mobile transactions. Founded in 1971, headquartered in Cincinnati, Ohio, USA, team size 5001-10000 employees, currently Public Company. Worldpay has a track record of offering H1B sponsorships.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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