Director of Platform Growth – Healthcare & Telehealth

Clipp; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Clipp is seeking an entrepreneurial Director of Growth to scale its healthcare marketplace focused on consumer savings. This role involves developing growth strategies and working directly with executive leadership to enhance both consumer acquisition and provider participation.

The ideal candidate will thrive in fast-paced environments, execute initiatives, and drive operational improvements across various teams. Strong analytical skills and experience in startup operations are required.

Qualifications

• 5+ years of experience in growth, marketplace operations, or business development.
• Strong understanding of customer acquisition and growth strategy.
• Highly analytical and data-driven mindset.

Responsibilities

• Develop and execute strategies to grow consumer acquisition and provider participation.
• Analyze performance data to optimize growth initiatives.
• Coordinate across sales, marketing, product, and operations teams.

Skills

Growth strategy

Customer acquisition

Data-driven mindset

Project management

Communication skills

Job description

We are seeking an entrepreneurial and execution-focused Director of Growth to help scale our healthcare marketplace platform focused on consumer savings and provider growth across Valpak, Clipp, and ClippRX.

This role is ideal for someone who thrives in fast-paced environments, can operate independently, and is excited to help build and scale a high-growth business from the ground up.

You will work directly with executive leadership to drive both consumer growth and provider expansion while coordinating across sales, marketing, operations, and customer support functions.

We are looking for someone who can take ownership, move quickly, and help turn strategy into execution.

Key Responsibilities

• Develop and execute strategies to grow both consumer acquisition and provider participation
• Identify and launch new growth opportunities, acquisition channels, and partnerships
• Analyze performance data and optimize growth initiatives using data-driven insights
• Improve customer journeys, conversion funnels, onboarding experiences, and retention strategies

Business Development & Sales Coordination

• Work closely with sales leadership and provider partners to support marketplace expansion
• Help oversee and coordinate outbound business development efforts
• Improve onboarding, activation, and retention processes for participating providers
• Build scalable systems and workflows to support marketplace growth

Operational & Cross-Functional Leadership

• Coordinate across Sales, Marketing, Product, Operations, and Customer Support teams
• Help prioritize operational improvements and customer experience enhancements
• Identify bottlenecks and drive process improvements across the organization
• Build reporting, accountability structures, and operational visibility across growth initiatives

Leadership & Execution

• Operate as a strategic extension of executive leadership
• Help oversee dedicated sales and growth resources
• Bring urgency, creativity, and operational discipline to a startup-style environment
• Lead initiatives from concept through execution with a high degree of ownership

Qualifications

• 5+ years of experience in growth, marketplace operations, business development, startup operations, or related leadership roles
• Strong understanding of customer acquisition, conversion optimization, and growth strategy
• Experience working cross-functionally with sales, marketing, product, and operations teams
• Highly analytical and data-driven mindset
• Strong organizational and project management skills
• Self-starter who thrives in ambiguous and fast-moving environments
• Excellent communication and stakeholder management skills

Preferred Experience

• Experience managing supply-demand dynamics, pricing, or inventory in a marketplace environment.
• Navigating healthcare-related considerations including compliance, category sensitivity, and consumer trust.
• Experience scaling across paid, owned, and partnership channels is highly valued
• Healthcare, telehealth, ecommerce, marketplace, or subscription-based businesses
• Performance marketing and funnel optimization
• Startup or entrepreneurial environments
• Experience scaling both B2B and B2C growth initiatives
• Familiarity with AI tools, automation, and digital growth platforms