Director of Physician Services I

HCA Healthcare, Inc.; Miami (FL); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) match

Tuition assistance

Healthcare benefits

Job summary

HCA Healthcare, Inc. in Miami is seeking a Director of Physician Services to lead operations across multiple hospital and outpatient locations within the Miami-Dade market.

You will manage budgets, partner with hospital leadership, and drive strategic projects to improve patient flow, outcomes, and satisfaction. The role requires a Bachelor's degree (Master's preferred) and 5+ years in clinical operations with strong financial acumen.

Qualifications

• Three plus years of leadership experience in practice management of multiple locations.
• Five plus years of relevant clinical operations experience.
• Effective working knowledge of healthcare financial management, operations, and strategy.

Responsibilities

• Demonstrate commitment to delivering exceptional care and value for patients.
• Identify opportunities for improvement and drive innovation and change.
• Collaborate with division service line leaders and hospital business development teams.
• Proactively identify growth opportunities to increase market share.
• Direct and manage strategic projects for patient flow, patient satisfaction, billing, coding and staff training.
• Oversee human resources responsibilities and supervise physicians and practice staff.

Skills

Leadership experience

Healthcare operations

Financial management

Education

Bachelor's degree

Master's degree preferred

Job description

This position is incentive eligible.

Do you have the career opportunities you want with your current employer? We have an exciting opportunity for you to join Physician Services which is part of the nation's leading provider of healthcare services, HCA Healthcare

The Director of Physician Services provides support to hospital facilities, operations management related to physicians across multiple specialties, who practice in hospital and outpatient settings. This leader will have strategic, ongoing communications and interactions with the designated practices and hospitals in the market from both a strategic and tactical standpoint. Building effective partnerships with hospital and operations team members is integral to success in this role.

The DPS responsibilities include oversight of the operations, budget, and general management of the assigned practices and clinics. This role supports practices and clinics on campus at HCA Florida Mercy Hospital and surrounding areas in the Miami-Dade Market.

What you will do in this role:

• You will demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients

• Identify opportunities for improvement and innovation, remove barriers and resistance, and enable desirable behavior

• Collaborate effectively with Division service line leaders and hospital business development leaders

• Proactively identify practice/business development opportunities to increase market share

• Direct and manage strategic projects for areas such as patient flow, patient satisfaction, practice volume, billing and collections, service utilization, coding, physician and staff training

• You will have strategic and tactical operational responsibility for the business and clinical functions through administrative and clinical staff including providers, front desk, medical records, nursing, and ancillary services to ensure maximum utilization of resources and the efficient delivery of services of his or her assigned practices. These responsibilities include Human Resources responsibilities.

• Develop, implement and monitor practice budgets including analyzing financial impact of changes and forecasts, and expenditures. Recommends corrective action as required

• You will have supervisory responsibility for physicians and practice staff as well as meet regularly with constituents including but not limited to operations leadership, physicians and hospital administration to review practice strategy, market and division goals, financial performance and practice key indicators

• Oversee physician recruiting and contracting in collaboration with other Physician Services colleagues

• Work with physicians and division leadership to provide innovative practice growth and quality solutions that will maintain and improve patient outcomes and satisfaction.

• Promote consistent patient interactions that advance the agenda of increased patient satisfaction

• Perform other duties as assigned

EDUCATION:

• Bachelor’s Degree required, and Master’s Degree or equivalent combination of education and/or experience preferred. Degree in health or business administration is also preferred.

• CMPE completion is a plus.

EXPERIENCE:

• Three plus years of leadership experience in practice management of multiple locations.

• Five plus years of relevant clinical operations experience.

• Effective working knowledge of healthcare financial management, operations, and strategy, specifically medical practice accounting, third party reimbursement issues, patient flow and facilities management.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.