Director of People Operations

Velo CFO; Austin, Northern (TX, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote role

Revenue share

Job summary

Velo CFO is seeking an experienced Senior People Operations leader to advise clients on team effectiveness, organizational design, and employee relations. This remote role oversees benefits administration, potential migrations, and feedback loops, while partnering with leadership on headcount planning and evolving organizational needs.

The ideal candidate has 7+ years building People programs in high-growth settings, a builder's mindset, strong HRBP skills, and comfort working in ambiguity.

Qualifications

• 7+ years of experience building People programs in an early stage, high growth environment or consulting role.
• Builder's mindset: creating systems from scratch and improving them as the organization evolves.
• Strong HR business partnering skills and ability to translate business goals into practical people strategies.
• Sound judgment navigating sensitive employee situations with empathy and accountability.
• Comfort operating in ambiguity and making progress without perfect information.
• Practical approach to People Operations focused on outcomes over process for process's sake.
• Familiarity with modern AI tools and curiosity about improving internal workflows.

Responsibilities

• Serve as a trusted advisor on team effectiveness, organizational design, and people decisions.
• Manage benefits program day-to-day: open enrollment, carrier coordination, employee questions, and migrations.
• Create lightweight systems and processes across our client base to improve consistency while preserving speed and flexibility.
• Partner with leadership on headcount planning, organizational structure, and evolving team needs.

Skills

People programs

Strategic HR

HRBP

Decision making

Ambiguity tolerance

Process design

AI tools awareness

Job description

Roles & Responsibilities

• Serve as a trusted advisor to clients, providing guidance on team effectiveness, organizational design, employee relations, and people decisions.

• Manage the benefits program day-to-day: open enrollment, carrier coordination, employee questions, a potential program migration and feedback loops

• Create lightweight systems and processes to implement across our client base to improve consistency while preserving speed and flexibility.

• Partner with leadership on headcount planning, organizational structure, and evolving team needs.

Qualifications

• 7+ years of experience building People programs in an early stage, high growth environment or consulting role where adaptability and execution mattered as much as expertise.

• A builder's mindset. You enjoy creating systems from scratch and improving them as the organization evolves.

• Strong HR business partnering skills and the ability to translate business goals into practical people strategies.

• Sound judgment when navigating sensitive employee situations, balancing empathy with accountability.

• Comfort operating in ambiguity and making progress without waiting for perfect information.

• A practical approach to People Operations that focuses on outcomes rather than process for process's sake.

• Familiarity with modern AI tools and a curiosity about how technology can improve internal workflows is a plus.

Employment Detail

• Full-time, 40+ hours/week position with flexible PTO

• Remote role; crisp and professional work-from-home setup is required

• Competitive compensation via base salary + quarterly revenue share

• Full professional fluency in English is required