Director of People & Culture

Four Seasons; Vail (CO); Presencial; USD 165 000 - 185 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Winter lifestyle benefit

Merchant pass

401k matching

Medical insurance

Dental insurance

Life insurance

Discounted travel

Resumo da oferta

Four Seasons Resort and Residences Vail seeks a Director of People and Culture to lead all aspects of HR, benefits, employee relations and engagement within a luxury hotel environment. The role requires strategic leadership and hands-on oversight across recruitment, retention, training and compliance.

Travel may be required for recruitment and training opportunities; a growth mindset and strong financial acumen help drive budgeted initiatives and wellness programs for a diverse workforce.

Qualificações

• Bachelor’s Degree/4-year degree preferred.
• HRIS and payroll systems experience; Workday and ADP preferred.
• Bilingual skills; Spanish a plus.
• Luxury hotel experience preferred.
• Strong financial acumen and budgeting skills.
• Excellent communication and interpersonal abilities.
• Catalyst for change and employee champion.

Responsabilidades

• Oversee all aspects of the People and Culture division including benefits administration, employee relations, talent acquisition and retention, staff communication, career development, wage & hour compliance, training, workers’ compensation and legal matters for hotel employees.
• Establish and maintain a regular performance appraisal program for all staff.
• Assess development needs and manpower requirements using succession planning and career counseling.
• Manage the P&C budget including benefits, labor and salary reporting; plan cost-effective events.
• Lead recruitment, selection, placement and pre-employment procedures per policy and law.
• Develop training programs to ensure core and culture standards; prepare staff for internal promotion.
• Lead Diversity, Inclusion and Belonging initiatives and wellness programs.

Conhecimentos

Leadership

Employee relations

Talent acquisition

Learning & development

Budgeting

Strategic thinking

Communication

HRIS & payroll

Spanish language

Formação académica

Bachelor's degree

Ferramentas

Workday

ADP

Descrição da oferta de emprego

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.

Director of People & Culture

About The Role

The Director of People and Culture forms part of the Executive Leadership team who collectively make key strategic and operational decisions for the Hotel. We are looking for individuals who are brave problem solvers, have strong business acumen, good communication and interpersonal skills and are able to evidence professionalism, and adaptability. Individuals also need to be a catalyst for change and an employee champion while having a growth mindset. The role will have direct involvement in every aspect of the People and Culture function, including: benefits administration, employee relations, recruitment and retention, visa administration, employee communications, employee housing, employee recognition, learning and development, compliance and audits, workers’ compensation and legal matters related to hotel employees. Occasional travel is required for recruitment, task force, and training opportunities.

What You Will Do

• The Director will oversee all aspects of the People and Culture division including but not limited to benefits administration, employee relations, talent acquisition and retention of staff, communication to staff, career development of staff, wage & hour compliance, training, workers’ compensation and legal matters related to hotel employees.
• Monitor the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as establish a regular performance appraisal program for all staff.
• Assess the development and effectiveness of all levels of employees and the manpower needs of the hotel using succession planning and assisting management with career planning and counseling.
• Supervise the financial issues for the P&C budget including benefits, labor & salary reports and plan cost effective events within the P&C budget guidelines.
• Establish and implement recruitment, selection, placement and pre-employment procedures in accordance with Four Seasons Hotels and Resorts’ policy and all applicable laws to include hiring, staffing guide and compensation guidelines
• Analyze hotel training and development needs at all levels and create or coordinate the creation of programs designed to make employees proficient in their delivery of core and culture standards and prepare them for promotion from within
• Play an active role in our Wellness programs and are responsible for leading successful Diversity Inclusion and Belonging initiatives.
• Actively balance the requirements of being strategic and tactical and have a high degree of integrity for employee heart of the house spaces.

What You Bring

• Previous Experience in a Director of People & Culture or Assistant Director of People & Culture role required, preferably within a luxury hotel environment
• Bachelor’s Degree/4-year Degree is strongly preferred.
• Human Resources, Educational or Hospitality background is preferable, however, not essential if applicants have previous relevant work experience.
• Experience with HRIS and Payroll systems; Workday and ADP preferred.
• Bilingual language skills; Spanish a plus.
• A passion for service in Luxury Hospitality while possessing strong financial acumen and ability to understand strategic financial planning and budgeting.
• Strong problem-solving, decision-making, conflict-resolution, and strategic-thinking skills.
• Strong experience in Human Resources Leadership and Strategy, Employee Relations and Engagement, Talent Acquisition, Learning and Development, Labour Relations, and Total Rewards.
• Exceptional communication skills, emotional intelligence and interpersonal skills

What We Offer

• Salary range: $165,000 - $185,000
• Eligible for Performance Base Annual Incentive Plan (25% Target)
• Winter Season Lifestyle Benefit
• Merchant Pass Available
• 401k participation with company matching program
• Benefits: Medical, Dental and Life Insurance
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
• Employee Cafeteria available for meals
• Complimentary dry cleaning of uniforms
• Be yourself and become a member of a work family that cares about you and invests in your development.
• Elevate your craft here and abroad!
• Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.

Schedule & Hours

• This is a full-time position.
• A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.

Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:

• http://fourseasons.com/vail/phots-and-videos//
• We Are Four Seasons Video
• http://jobs.fourseasons.com/
• https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• https://www.facebook.com/FourSeasonsJobs
• https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Aff…? To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf