Director of Patient Outcomes

Ernest Health, Inc.; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical plan (PPO / HDHP)

Flexible Spending / Health Savings

Dental & Vision

401(k) with employer matching

Life insurance

Disability (short/long term)

Wellness program

Earned Time Off / vacation

Continuing education

Job summary

Ernest Health, Inc. is seeking a Director of Patient Outcomes for Phoenix Regional Rehabilitation Hospital to lead patient assessment, data integrity, and care coordination in rehab services. The role requires clinical licensure and strong leadership within an acute care setting.

The position emphasizes oversight of the PAI data, quality indicators, and collaboration with Case Management to optimize patient outcomes and align with hospital goals.

Qualifications

• Clinical license required (PT, OT, SLP, or RN) in the state of employment required.
• Two years recent experience in acute care setting preferred.
• Leadership/supervisory experience required.

Responsibilities

• Implement and coordinate the patient assessment and evaluation process for all patients treated by the Rehabilitation Department.
• Supervise and manage the completion of the Patient Assessment Instrument (PAI) and Quality Indicator data to ensure accuracy in functional status scoring.
• Direct Case Management Department, as needed.

Skills

Leadership

Clinical knowledge

Communication

Time management

Confidentiality

Team collaboration

Education

Clinical license (PT/OT/SLP/RN)

Tools

Data entry

Word processing

Email

Records management

Job description

Phoenix Regional Rehabilitation Hospital (Phoenix, AZ)

is a premier, 48-bed inpatient rehabilitation facility serving patients across the Phoenix metro area. The hospital offers comprehensive rehabilitation programs designed to restore mobility, strength, and independence following serious medical events. Equipped with advanced therapy technology and supported by a multidisciplinary team of rehabilitation specialists, the hospital delivers evidence-based, patient-centered care. Its central Phoenix location provides accessibility to a diverse population while contributing to the region’s rapidly expanding healthcare ecosystem.

We are seeking a Director of Patient Outcomes to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Professional Growth:

• Continuing education opportunities and reimbursement

Qualifications

Required Skills:

• Clinical license required (PT, OT, SLP, or RN) in the state of employment required. Other licensure/certification to be considered based on appropriate qualifications.
• Two years recent experience in acute care setting preferred.
• Leadership/supervisory experience required.

Additional Qualifications/Skills:

• Demonstrable knowledge in all aspects of clinical care of the rehab patient
• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Demonstrates critical thinking skills.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to utilize concepts of age/developmental stages in interactions with patients and families
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

The Director of Patient Outcomes (Rehab) is the primary individual responsible for implementing and coordinating the patient assessment and evaluation process for all patients treated by the staff in the Rehabilitation Department. Uses his or her expertise and training in rehabilitation services and independent discretion and judgment to supervise and manage the completion of the Patient Assessment Instrument for each rehabilitation inpatient. Provides oversight and clinical support in completion of data contained in the patient assessment (PAI) and Quality Indicator data for each patient to ensure accuracy in the scoring of functional status and reflection of the patient’s care needs. Direct Case Management Department, as needed. Integrates the hospital’s mission and “Guiding Principles” into daily practice.