Director of Patient Care Services

Geiss Med Hospice; Boise (ID); On-site; USD 115,000 - 130,000; Full time

Job summary

Geiss Med Hospice is seeking a Director of Patient Care Services (DPCS) to provide clinical leadership and ensure regulatory excellence in end‑of‑life care. You will guide an interdisciplinary team, mentor clinical staff, and collaborate with physicians to uphold compassionate, high‑quality care for patients and families.

The role emphasizes staff development, survey readiness, and adherence to Medicare Hospice Conditions of Participation.

Qualifications

• Current, unrestricted RN license.
• Bachelor’s degree or higher in Nursing or a healthcare-related field and at least two years of supervisory or management experience in hospice or home health within the past five years; or four years of supervisory or management experience in hospice or home health within the past five years.
• Strong leadership, communication, critical thinking, and team development skills.
• No disciplinary action against any professional license within the past seven years.
• Ability to meet all agency requirements, including health screenings, immunizations, and OIG exclusion-list clearance.
• Preferred: hospice leadership experience, CHPN/CHPCA or hospice-related certification.
• Experience leading quality improvement initiatives and regulatory surveys.
• Experience developing and mentoring clinical teams.

Responsibilities

• Provide leadership, direction, and support to nursing and clinical teams to ensure high‑quality patient care and outcomes.
• Oversee hospice clinical operations and ensure services align with each patient’s care plan.
• Ensure appropriate staffing, clinical coverage, and compliance with hospice regulations and nurse-to-patient ratios.
• Manage patient acuity system for safe caseloads and resource allocation.
• Collaborate with Medical Director and interdisciplinary team on care planning and symptom management.
• Oversee clinical documentation, medical record compliance, and survey readiness.
• Lead onboarding, competency validation, education, and professional development for staff.
• Participate in QAPI initiatives and adverse event reviews.
• Support Medicare Hospice Conditions of Participation and state regulations.
• Mentor staff and foster a culture of compassion and teamwork.
• Designate a DPCS designee for leadership continuity.

Skills

Leadership

Communication

Critical thinking

Team development

Education

RN license

Bachelor’s degree in Nursing or healthcare-related field

Job description

At Geiss Med Hospice, we believe in cherishing every moment of life. We understand that facing a life-limiting illness or injury can be overwhelming, which is why we are here to provide a comforting hand and a listening ear. Our team of dedicated medical professionals and compassionate caregivers is committed to easing pain, managing symptoms, and providing emotional and spiritual support in a manner that respects your personal choices and preferences.

We are not just focused on the patient but also on their loved ones, offering support and guidance through these challenging times. Our goal is to ensure that you and your family can focus on spending quality time together, while we take care of the rest.

Why Join Geiss Med Hospice?

• Compassionate Care: Join a team that prioritizes empathy and personalized care, ensuring that every patient and family feels supported.
• Professional Growth: We offer continuous learning and development opportunities to help you advance your career in a meaningful way.
• Collaborative Environment: Work alongside a dedicated team of professionals who share your passion for making a difference.
• Holistic Support: Engage in a holistic approach to hospice care that addresses physical, emotional, and spiritual needs.
• Community Impact: Be a part of an organization that makes a tangible difference in the lives of patients and their families.

At Geiss Med Hospice, we are more than just healthcare providers; we are a source of comfort and hope. If you are passionate about making a positive impact and are dedicated to compassionate care, we invite you to join our team and help us make a difference, one moment at a time.

Director of Patient Care Services (DPCS), Hospice RN

Lead Compassionate Care. Support an Exceptional Team.

Are you a hospice leader who is passionate about delivering outstanding patient care while supporting and developing clinical teams? We are seeking an experienced Director of Patient Care Services (DPCS) to provide clinical leadership, ensure regulatory excellence, and help guide our interdisciplinary team in delivering exceptional end-of-life care.

In this key leadership role, you will oversee all patient care services, mentor clinical staff, collaborate with physicians and care teams, and help ensure every patient and family receives compassionate, high-quality hospice care.

What You'll Do

As our Director of Patient Care Services, you will:

• Provide leadership, direction, and support to our nursing and clinical teams to ensure high-quality patient care and excellent patient outcomes.
• Oversee hospice clinical operations and ensure services are delivered in accordance with each patient's individualized plan of care.
• Ensure appropriate staffing, clinical coverage, and compliance with all applicable hospice regulations and nurse-to-patient ratio requirements.
• Manage and maintain the patient acuity system, helping ensure safe caseloads and appropriate resource allocation.
• Collaborate closely with the Medical Director and interdisciplinary team to support patient care planning, symptom management, and quality outcomes.
• Oversee clinical documentation, medical record compliance, and survey readiness activities.
• Lead clinical onboarding, competency validation, ongoing education, and professional development for nursing and clinical staff.
• Participate in Quality Assurance and Performance Improvement (QAPI) initiatives and adverse event reviews.
• Support state and federal survey processes and maintain compliance with Medicare Hospice Conditions of Participation and state hospice regulations.
• Serve as a clinical resource and mentor for staff while fostering a culture of compassion, accountability, and teamwork.
• Designate and support a qualified DPCS designee to provide leadership continuity when needed.

What We're Looking For

Required Qualifications

• Current, unrestricted Registered Nurse (RN) license.
• One of the following:
  • Bachelor's degree or higher in Nursing or a healthcare-related field and at least two years of supervisory or management experience in hospice or home health within the past five years; or
  • Four years of supervisory or management experience in hospice or home health within the past five years.
• Strong leadership, communication, critical thinking, and team development skills.
• No disciplinary action against any professional license within the past seven years.
• Ability to meet all agency requirements, including health screenings, immunizations, and OIG exclusion-list clearance.

Preferred Qualifications

• Hospice leadership experience.
• CHPN, CHPCA, or other hospice-related certification.
• Experience leading quality improvement initiatives and regulatory surveys.
• Experience developing and mentoring clinical teams.

Why Join Us?

• Opportunity to make a meaningful impact in the lives of patients and families.
• Collaborative interdisciplinary team environment.
• Leadership role with the ability to influence patient care outcomes and clinical excellence.
• Ongoing professional development and education opportunities.
• Mission-driven culture centered on compassion, dignity, and service.

Pay Range for Posted Region

$115,000 - $130,000 USD