Director of Patient Access & Revenue Cycle

Socket.dev; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Insight Hospital and Medical Center Chicago seeks a Director of Patient Access to oversee pre-registration, insurance verification, prior authorization, financial clearance, financial counseling, cashier and registration for hospital and clinic services.

The role leads patient access operations, collaborates with compliance, clinical services, case management, and Michigan staff to improve efficiency and patient experience, and ensures regulatory compliance across departments.

Qualifications

• Excellent communication and interpersonal skills, including negotiating and resolving conflicts.
• Demonstrated creativity, flexibility and ability to operate under pressure.
• Effective leadership of clinical operations and cross-functional teams.
• Strong analytical ability to develop options and measure outcomes.
• Ability to implement change in a positive, forward-thinking manner.

Responsibilities

• Departmental Leader: foster patient- and family-centered care and lead change strategies.
• Develop and manage operational initiatives with measurable outcomes.
• Prepare reports to leadership on progress toward annual goals including finance and clinical activity.
• Resource Manager: recruit, retain and develop talent; align resources with patient volume and budgets.
• Educator/Research Facilitator: represent Patient Access on committees and cross-entity initiatives.
• Ensure regulatory compliance and quality/safety standards across Patient Access.

Skills

Excellent communication

Interpersonal skills

Negotiation

Organizational skills

Analytical ability

Leadership

Change management

Team collaboration

Problem solving

Job description

Insight Hospital and Medical Center Chicago seeks a Director of Patient Access to oversee pre-registration, insurance verification, prior authorization, financial clearance, financial counseling, cashier and registration for hospital and clinic services.

The role leads patient access operations, collaborates with compliance, clinical services, case management, and Michigan staff to improve efficiency and patient experience, and ensures regulatory compliance across departments.