Director of Outreach & Programming

NU USA Northeastern University; Boston (MA); On-site; USD 60,000 - 85,000; Full time

Job summary

Northeastern University, Boston campus, seeks a Director of Outreach and Programming to develop, coordinate, administer, and evaluate community programs run by the Office of City & Community Engagement. You will collaborate with CCE staff to foster partnerships that connect, educate, and engage residents, businesses, and organizations throughout the network.

The role leads on-campus and open-to-public programs, manages neighborhood partnerships, and guides budget and strategic planning in a

Qualifications

• Bachelor's degree required.
• Master’s degree preferred with 5+ years of relevant experience in community/civic engagement, program management and strategic planning for a higher education institution or nonprofit organization.
• Be idea-driven with the ability to take creative initiative and demonstrate follow-through.
• Be comfortable working in a fast-paced environment with different personalities.
• Problem-solve and resolve conflicts and disputes in a professional manner.
• Be relationship-oriented and results-driven; communicate effectively to various internal and external stakeholders.

Responsibilities

• Generate and facilitate partnerships and programs that respond to the needs, interests, and concerns of residents, businesses, and other community organizations surrounding Northeastern’s Boston campus.
• Refine existing, and/or establish new systems, processes and tools for tracking, collecting and sharing outcomes and knowledge generated by those programs and partnerships.
• Oversee program creation and development, with a focus on establishing new and innovative pathways for internal and external collaboration.
• Regularly attend relevant events and other engagement activities that foster deeper engagement with the local community and stakeholders.
• Assist in developing an external identity for Northeastern’s community programs.
• Assist in developing the outreach strategy for the Northeastern Crossing and future community-specific spaces on campus.
• Support CCE staff in planning and implementing new & existing programs.
• Perform other duties as assigned.

Skills

Stakeholder communication

Creative initiative

Conflict resolution

Relationship management

Organization

Budget management

Program planning

Education

Bachelor's degree

Master’s degree

Job description

About the Opportunity Summary

Reporting to the Assistant Vice President for Community Relations, the Director of Outreach and Programming will develop, coordinate, administer, and evaluate community programs and special projects conducted by the Office of City & Community Engagement (CCE) at Northeastern University. In collaboration with the Community Relations and Programs Manager and other CCE staff, this position will be an active and responsible contributor to our local and campus communities by fostering collaborative relationships and partnerships that connect, educate, and engage people and organizations throughout our network. The Director of Outreach and Programming will lead CCE’s programs and partnership initiatives with three focus areas: hosting residents and community groups on campus, managing small business and neighborhood association partnerships, and delivering programs and offerings open to the public, both on and off campus. The position involves collaborating with various stakeholders and cultivating existing relationships to work towards Northeastern’s vision of becoming a model institution for community engagement. This position also works closely with CCE leadership to set and meet the department’s budget and program oriented goals.

Minimum Qualifications

• Bachelor's degree required
• Master’s degree preferred 5+ years of relevant experience in community/civic engagement, community development, program management and strategic planning for a higher education institution or nonprofit organization
• Be idea-driven with the ability to take creative initiative and demonstrate follow- through
• Be comfortable working in a fast-paced environment with different personalities
• Problem-solve and resolve conflicts and disputes in a professional manner
• Be relationship-oriented and results-driven
• Communicate effectively to various internal and external stakeholder
• Possess the ability to handle confidential information in a sensitive manner
• Have strong abilities in planning and running programs
• Have strong abilities in organization, supervision, administration, and budget management
• Willing and able to work occasional nights and weekends
• Excellent verbal and written communication skills with exceptional attention to details
• Have working knowledge of the Boston community with special attention to Roxbury, Mission Hill, Fenway, and the South End

Key Responsibilities

• Generate and facilitate partnerships and programs that respond to the needs, interests, and concerns of the residents, businesses, and other community organizations surrounding Northeastern’s Boston campus.
• Refine existing, and/or establish new systems, processes and tools for tracking, collecting and sharing the outcomes, measurements and knowledge that is generated by those programs and partnerships.
• Oversee program creation and development, with a focus on establishing new and innovative pathways for internal and external collaboration.
• Regularly attend relevant events and other engagement activities that foster deeper engagement with the local community and other stakeholders in the community engagement space.
• Assist in developing an external identity for Northeastern’s community programs.
• Assist in developing the outreach strategy for the Northeastern Crossing and future community-specific spaces on campus.
• Support CCE staff in planning and implementing new & existing programs.
• Perform other duties as assigned.

Position Type Marketing and Communications

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation

Grade/Pay Type: 108S Expected Hiring Range: $60,315.00 - $85,192.50. With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.