Director of Outpatient Services

Acadia Healthcare; Weldon Spring (MO); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive Base Salary

Medical, Dental, and Vision Insurance

401(k) Plan with Company Match

Paid Time Off (PTO)

Life Insurance

Employee Assistance Program (EAP)

Growth opportunities within Acadia's全国

Job summary

Acadia Healthcare is seeking a Director of Outpatient Services for its CenterPointe Hospital in St. Charles, MO.

The role leads PHP and IOP programs, driving clinical excellence, operational rigor, and referral growth within a 150-bed behavioral health facility. The position emphasizes a clinical leadership stance, team development, compliance, and quality improvement, with responsibilities spanning daily operations, metrics, and strategic growth initiatives.

Qualifications

• Master's or Doctorate-level licensed clinician required (e.g., LCSW, LMHC, LMFT, PsyD, PhD).
• Minimum 4 years in behavioral healthcare including 2+ years in operations and management.
• Experience with PHP and IOP levels of care preferred.

Responsibilities

• Oversee day-to-day operations and clinical program for PHP and IOP services.
• Achieve business objectives: ADC, visits, revenue, EBITDA, patient satisfaction and clinical quality.
• Monitor KPIs and adjust operations to meet goals and drive continuous improvement.
• Serve as a visible leader with internal stakeholders to promote outpatient care and continuum of care.
• Support business development and outreach to enhance brand awareness and direct admissions.
• Coordinate weekly group assignments and session topics to balance workloads and tailor care.
• Utilize patient outcome data and surveys to improve care delivery and access.

Skills

Leadership

Team management

Education

Licensed Clinician

Job description

Overview

Director of Outpatient Services

Location: Onsite in St. Charles, MO

Our Mission

Acadia Healthcare's purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.

About the Role

The Director of Outpatient Services is responsible for leading the day-to-day operations and long-term success of the facility's partial hospitalization programs (PHP) and intensive outpatient programs (IOP). This role is accountable for achieving key performance targets - including volume growth, financial performance, patient experience, and clinical quality - by driving clinical excellence, operational rigor, referral growth, and standardized care delivery across the behavioral health care continuum. The Director will serve as a clinical leader, performance coach, and community advocate, ensuring a seamless transition for patients stepping down from inpatient care and patients stepping up from community-based care.

Located in the historic Little Hills area along the Missouri River, CenterPointe Hospital serves adults and seniors who are struggling with behavioral health concerns. With 150 beds and a full continuum of care, we help our patients make sustained progress toward better health throughout their time at our serene, 20-acre main campus in St. Charles, Missouri.

Compensation & Benefits

We value your expertise and dedication - and we invest in your success

• Competitive Base Salary commensurate with experience
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and recognized holidays
• Company-paid Basic Life and AD&D Insurance
• Employee Assistance Program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadia's nationwide network

Responsibilities

Essential Functions -

Clinical & Operational Leadership

• Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
• Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
• Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement
• Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
• Actively support business development and outreach activities to enhance brand awareness and drive direct admissions
• Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs
• Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population
• Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development

Team Development & Supervision

• Hire, onboard, and retain a high-performing team
• Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students

Compliance & Quality Assurance

• Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws)
• Develop and assist with the development and implementation of policies and procedures
• Ensure accurate and timely documentation of patient records and services delivered

Qualifications

Education/Experience/Skill Requirements

• Required to be a Master's or Doctorate-level Licensed Clinician - e.g., LCSW, LMHC, LMFT, PsyD, PhD.
• Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience
• Experience with PHP and IOP levels of care strongly preferred. Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers

Licenses/Designations/Certifications

• Master's or Doctorate-level Licensed Clinician - e.g., LCSW, LMHC, LMFT, PhD (Clinical, Counseling or Educational Psychology), or PsyD

Supervisory Requirements

• Supervises a team of employees

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

AHCORP

#LI-JS1

#LI-CPCH