Director of Outpatient Services

Greenleaf Behavioral Health Hospital; Valdosta (GA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Relocation Assistance

Bonus opportunity

Medical, Dental, and Vision Insurance

401(k) with Company Match

Generous Paid Time Off

Professional Growth Opportunities

Executive Mentorship

Job summary

Greenleaf Behavioral Health Hospital in Valdosta, Georgia seeks an experienced Director of Outpatient Services to lead our PHP and IOP programs, drive clinical excellence, and oversee day-to-day outpatient operations. The role partners with physicians, clinicians, and referral sources to improve patient outcomes, expand access to care, and strengthen the continuum from inpatient to outpatient services.

You will mentor staff, monitor KPIs, ensure regulatory compliance, and help shape growth

Qualifications

• Master's or Doctorate-level Licensed Clinician (e.g., LCSW, LMHC, LMFT, PsyD, PhD)
• Minimum of 4 years in behavioral healthcare, including 2+ years in operations and managerial roles.
• Experience with PHP and IOP levels of care strongly preferred.

Responsibilities

• Oversee PHP and IOP operations and facilitate groups as needed.
• Achieve key business objectives: admissions, visits, revenue, EBITDA, patient retention, satisfaction, and outcomes.
• Monitor KPIs and drive continuous improvement.
• Lead outpatient services growth and build partnerships with referral sources.
• Coordinate weekly group topics and balance clinician workload.
• Collaborate with leadership on growth initiatives and program development.
• Hire, supervise, and mentor clinical and support staff.
• Ensure compliance with licensure, accreditation, and regulatory requirements.

Skills

Leadership

Operations management

Clinical supervision

Program development

Education

Master's or Doctorate-level Licensed Clinician

Job description

We are seeking an experienced Director of Outpatient Services to join and lead our team!
Location: Onsite in Valdosta, Georgia
What We Offer

• Relocation Assistance to support your move to the Valdosta area
• Competitive Compensation Package with bonus opportunity
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off, including vacation, holidays, and extended sick leave
• Professional Growth and Career Advancement Opportunities
• Executive Mentorship and Clinical Leadership Support
• Industry-Leading Training and Ongoing Development
• The Opportunity to Build, Lead, and Grow PHP and IOP Services
• A Collaborative, Patient-Centered Culture Focused on Clinical Excellence

About Greenleaf Behavioral Health Hospital
Greenleaf Behavioral Health Hospital is a leading provider of behavioral health and addiction treatment services in South Georgia. Located in Valdosta, our 113-bed hospital offers a full continuum of care for adolescents and adults, including inpatient treatment, Partial Hospitalization Programs (PHP), and Intensive Outpatient Programs (IOP). Our multidisciplinary team is committed to delivering compassionate, evidence-based care that empowers patients to achieve lasting recovery and improved quality of life.
Why Join Us?
Join a mission-driven organization where your leadership will directly impact patient outcomes, program growth, and access to behavioral healthcare throughout the community. At Greenleaf Behavioral Health Hospital, you'll partner with experienced clinicians and healthcare leaders in a collaborative environment that values innovation, clinical excellence, and professional growth. Whether you're looking to expand your leadership experience, build high-performing teams, or lead strategic outpatient initiatives, Greenleaf provides the support and resources to help you succeed.
About The Role
The Director of Outpatient Services is responsible for the strategic leadership, operational performance, and continued growth of the facility's Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP). This leader will drive clinical excellence, operational efficiency, referral development, patient experience, and financial performance while ensuring the delivery of high-quality, evidence-based care across the behavioral health continuum.
The Director will serve as a clinical leader, mentor, and community ambassador, working closely with physicians, clinicians, referral partners, and executive leadership to strengthen program outcomes and expand access to care. This role plays a critical part in ensuring seamless transitions for patients stepping down from inpatient treatment and those requiring a higher level of support than traditional outpatient services can provide. For an innovative and growth-oriented behavioral health leader, this is an exceptional opportunity to make a lasting impact on both the organization and the communities we serve.
Clinical & Operational Leadership

• Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
• Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
• Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement.
• Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
• Actively support business development and outreach activities to enhance brand awareness and drive direct admissions.
• Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs. Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population.
• Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development.

Team Development & Supervision

• Hire, onboard, and retain a high-performing team
• Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students.

Compliance & Quality Assurance

• Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws).
• Develop and assist with the development and implementation of policies and procedures.
• Ensure accurate and timely documentation of patient records and services delivered.

Education/Experience/Skill Requirements

• Required to be a Master's or Doctorate-level Licensed Clinician - e.g., LCSW, LMHC, LMFT, PsyD, PhD.
• Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.
• Experience with PHP and IOP levels of care strongly preferred. Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers.

Licenses/Designations/Certifications

• Master's or Doctorate-level Licensed Clinician - e.g., LCSW, LMHC, LMF, PhD (Clinical, Counseling or Educational Psychology), or PsyD

SUPERVISORY REQUIREMENTS: Supervises a team of employees
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.