Director of Operations - Texas State University Dining

Aramark; San Marcos (TX); Presencial; USD 110.000 - 150.000; Jornada completa

Descripción de la vacante

Aramark is seeking a Director of Operations to oversee Texas State University Dining in San Marcos, coordinating contracted services across multiple sites with revenue responsibilities. You will lead a skilled team, manage client relationships, and drive service excellence while focusing on safety and financial performance.

The role requires strong leadership, budgeting discipline, and contract-savvy execution, with the aim of delivering superior dining services and operations that meet client

Formación

• Bachelor’s degree preferred in Food Service, Hospitality, Facilities, or Business Management.
• Strong client and customer service orientation.
• Savvy interpersonal communication with clients and leaders.
• Comfortable understanding contractual requirements and terms.
• Experience in service/contract environments and hospitality.
• Proven ability to lead through other managers.

Responsabilidades

• Leads a team delivering operational expertise in contracted services and hands-on management.
• Manages client and community relationships at the site, driving satisfaction.
• Builds and leads a management group aligned to organizational goals.
• Recommends service improvements based on operational needs and contracts.
• Partners with Finance to manage budgets and optimize performance.
• Ensures compliance with regulations and Aramark standards.

Conocimientos

Leadership

Client relations

Budgeting

Operations management

Contract services

Educación

Bachelor's degree in Food Service/Hospitality/Facilities/Business

Herramientas

Budgeting tools

Descripción del empleo

Title: Director of Operations - Texas State University Dining

Requisition #: 668811

Location: San Marcos, TX, US

Career Area: General Management

Information at a Glance

Job Description

As a Director of Operations you will plan, manage, and guide contracted services for multiple sites for a client or for multiple clients normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.

Depending on the client(s), services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our Dirctor of Operations are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client’s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.

Job Responsibilities

The successful Director of Operations:

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .