Food Service Director - UTSA

Aramark; San Antonio (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Aramark in San Antonio is seeking a Food Service Director to lead dining operations, develop menus and deliver customer-focused food service solutions. You will manage teams, ensure safety and sanitation, and work with clients to align services with goals. The role emphasizes cost control, revenue growth, and adherence to Aramark processes.

This position requires several years in food service management and a bachelor’s degree or equivalent, with strong communication and leadership skills.

Qualifications

• Requires at least 4 years of experience in food service or hospitality management.
• Previous management experience of 1–3 years in a similar role is required.
• Bachelor's degree or equivalent experience preferred.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Lead and develop teams, recruiting, training, coaching and evaluating performance.
• Align food services with the Executional Framework.
• Coach staff to understand goals and how to execute plans.
• Reward and recognize high performance.
• Maintain safety and sanitation standards.
• Identify client needs and communicate progress.
• Adopt Aramark processes and systems.
• Manage budget, control food, beverage and labor costs.
• Complete and maintain P&L statements.
• Meet food and labor targets.
• Optimize resources for quality and cost control.
• Implement Aramark labor and food initiatives.
• Drive value through efficient operations and cost controls.
• Ensure compliance with Operational Excellence standards.
• Oversee production, distribution and food service operations.
• Ensure a safe, healthy environment for all.
• Comply with safety, health, wage and hour regulations.
• Manage food ordering, receiving, storage, prep and menu planning.
• Develop forecasts and explain variances; handle component accounting.
• Maintain records for ARAMARK and regulatory standards.
• Coordinate personnel on production, quality and labor management.
• Recruit and develop frontline team.
• Conduct periodic inventory.
• Maintain client relations across levels.
• Participate in sales and contract negotiations.
• Identify opportunities for new products to drive sales and retention.

Job description

Job Description

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Description

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
• Ensure food services appropriately connects to the Executional Framework
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute
• Reward and recognize employees
• Ensure safety and sanitation standards in all operations

• Identify client needs and effectively communicate operational progress

• Adopt Aramark process and systems
• Build revenue and manage budget, including cost controls regarding food, beverage and labor
• Ensure the completion and maintenance of P&L statements
• Achieve food and labor targets
• Manage resources to ensure quality and cost control within budgetary guidelines

• Implement and maintain Aramark agenda for both labor and food initiatives
• Create value through efficient operations, appropriate cost controls and profit management
• Full compliance with Operational Excellence fundamentals, including food and labor
• Direct and oversee operations related to production, distribution and food service

• Maintain a safe and healthy environment for clients, customers and employees
• Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

• Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
• Develops operational component forecasts and can explain variances. Responsible for components accounting functions.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
• Recruits, hires, develops and retains front line team.
• Conducts period inventory
• Maintains records to comply with ARAMARK, government and accrediting agency standards
• Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
• May participate in sales process and negotiation of contracts
• Looks for opportunities to implement new products and services which support sales growth and client retention

Additional Responsibilities

• Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
• Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 4 years of experience
• Requires at least 1-3 years of experience in a management role
• Requires previous experience in food service
• Requires a bachelor's degree or equivalent experience
• Strong communication skills
• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.

About Aramark

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.