Director of Operations & Supply Chain

Xenon arc; Illinois; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Xenon arc in the United States is seeking a senior Operations leader to partner with the SVP of Operations to shape strategy, oversee daily activities of Materials Managers and Operations Specialists, and drive performance across inventory, logistics, and cross-functional teams.

The role emphasizes coaching, process improvement, and cost optimization to support growth and customer service. Travel up to 30% may be required, with a hybrid work model involving some in-office days.

Qualifications

• Bachelor’s degree in Business Administration, Management, or Supply Chain with relevant work experience in a technical field
• Proven experience as Leader of Operations or equivalent position
• Excellent organizational and leadership abilities
• Outstanding communication and people skills
• Knowledge of regulatory and compliance guidelines in the industry
• Understanding of diverse business functions (supply chain, finance, customer service)
• Working knowledge of data analysis and performance/operation metrics
• Familiarity with MS Office and ERP/CRM software
• Willingness to travel up to 30%

Responsibilities

• Partner with the Senior Vice President of Operations to develop and execute operational strategies, drive business objectives, and support long-term organizational growth
• Lead and oversee daily operational activities of Materials Managers and Operations Specialists to ensure efficiency, productivity, and seamless execution of inventory management responsibilities
• Provide leadership, coaching, and performance management for team, fostering a culture of accountability, collaboration, and continuous improvement
• Evaluate operational processes and procedures to identify opportunities for improvement, implement best practices, and align operations with organizational goals
• Optimize the deployment of working capital to maximize revenue while reducing holding costs, defining stocking, planning, reservation and obsolescence avoidance strategies
• Advocate for the customer experience by implementing initiatives that increase on-time performance and reduce stock-outs
• Manage warehouse and freight budgets, analyze costs, and implement measures to improve net margin
• Develop, revise, and enforce policies, procedures, and operational standards to promote consistency, efficiency, and compliance
• Establish and maintain strategic relationships with vendors, suppliers, and external partners, negotiating agreements that deliver value and support business objectives
• Monitor organizational performance through data analysis, KPIs, and operational metrics, driving informed decision-making and continuous improvement
• Ensure compliance with all applicable laws, regulations, and company policies, mitigating operational risks and maintaining organizational integrity
• Lead cross-departmental initiatives and change management efforts to support business transformation, scalability, and operational excellence

Skills

Leadership

Strategic planning

Project management

Communication

Data analysis

ERP systems

MS Excel

Travel readiness

Education

Bachelor’s degree in Business Administration/Management/Supply Chain

Tools

ERP

CRM

MS Office

Job description

Xenon arc in the United States is seeking a senior Operations leader to partner with the SVP of Operations to shape strategy, oversee daily activities of Materials Managers and Operations Specialists, and drive performance across inventory, logistics, and cross-functional teams.

The role emphasizes coaching, process improvement, and cost optimization to support growth and customer service. Travel up to 30% may be required, with a hybrid work model involving some in-office days.