Director of Operations - Roosevelt Field

Neiman Marcus Group; Village of Garden City (NY); On-site; USD 119,000 - 139,000; Full time

Job summary

An established industry player is seeking a Director of Operations to lead retail performance and enhance customer experiences. This role involves managing daily operations, overseeing expenses, and ensuring inventory accuracy to drive profitability. With a commitment to innovation and inclusion, the company offers a dynamic work environment where your leadership can significantly impact the luxury retail landscape. Join a team that values relationships and strives to revolutionize luxury experiences through exceptional service and operational excellence.

Benefits

Medical, Dental, Vision Benefits

Paid Time Off

Retirement Savings Plan (401K)

Paid Parental Leave

NMG Associates Core Discount of 30%

Personal and Professional Development Opportunities

Qualifications

• 7+ years of luxury retail experience with a strong focus on operations.
• Proficient in Microsoft Office Suite for operational management.

Responsibilities

• Oversee daily store operations to maximize sales and profitability.
• Manage expenses and ensure inventory accuracy.

Skills

Luxury Retail Experience

Profit and Loss Management

Team Leadership

Microsoft Office Suite

Education

Bachelor's Degree

Job description

Director of Operations - Roosevelt Field

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Director of Operations - Roosevelt Field

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Join to apply for the Director of Operations - Roosevelt Field role at Neiman Marcus

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.

Your Role

As Senior Manager of Retail Performance and Store Operations, you will manage resources and uphold operational performance to support and maximize sales and profitability. You will enhance the customer experience to improve sales performance and bottom-line profitability. You will work on-site in the assigned store and will report to the Store General Manager.

What You'll Do

• Oversee the daily exception of all store operations
• Inbound and Outbound and accurate order fulfillment
• Support merchandise price changes
• Manage expenses to guide profitability
• Manage non-payroll and payroll expenses including labor, scheduling, and staffing
• Flex resources, processes, and behaviors to maximize operational efficiency
• Directly manage performance of Sales Support Managers and Loss Prevention Leaders
• Responsible for store inventory accuracy and process
  
  

What You Bring

• 7+ years of experience, luxury retail fashion experience
• History of leading, motivating, and coaching teams
• In-depth knowledge of profit and loss management
• Microsoft Office Suite proficient
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
• Schedule will include evenings, weekends, and holidays
  
  

Inclusive Benefits

• We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
• For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
  
  

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S.,with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology.Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling.Our NMG|Way culture, powered by our people, combinesindividual talents into a collective strength to makelife extraordinary.Our brands include Neiman Marcus and Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at [e-mail].

Additional Information

• Maximum Pay Range $: 139,000
• Minimum Pay Range $: 119,000
• Overtime Status: Exempt
• Posting Date: Apr 28, 2025
• Application Deadline: Applications are accepted on an ongoing basis
• Announcement: Saks Global now includes Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue & Saks OFF 5TH.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail Apparel and Fashion

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