Director of Operations, iProspect

dentsu; New York (NY); On-site; USD 136,000 - 219,650; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401k

Flexible paid time off

At least 15 paid holidays per year

Paid parental leave

Job summary

A leading marketing agency in New York is looking for a Director of Operations to drive strategic initiatives and enhance operational effectiveness. This highly collaborative role involves working closely with the CEO and leadership team to manage workflows, create operational standards, and facilitate executive communications. Candidates should have over 5 years of experience in operations or program management within tech/media environments and possess strong leadership skills. The agency also offers comprehensive benefits and competitive salary packages.

Qualifications

• 5-7+ years in operations, program management, or business management within fast-paced tech/media environments.
• Proven success leading multi-workstream delivery.
• Knowledge of the media industry, competitive landscape and publisher ecosystem.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Excellent communication and interpersonal skills to work effectively with multiple teams.

Responsibilities

• Lead and design operational rhythms across leadership meetings and reviews.
• Manage cross-team workflows and deadlines to deliver initiatives on time.
• Create tools that drive operational excellence and efficiency.
• Prepare executive-level communications and presentations.
• Build strong stakeholder relationships and integrate cross-functional teams.

Skills

Operations leadership

Program management

Analytical skills

Communication

Strategic project management

Stakeholder management

Presentation craftsmanship

Multi-workstream delivery

Fast-paced environment adaptation

Education

5-7+ years in operations or related field

Tools

PowerPoint

Project management tools

Job description

Director of Operations, iProspect

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Job Description

The Director of Operations is the trusted advisor and organizational catalyst for iProspect’s leadership – amplifying executive impact, translating strategy into action, and ensuring the entire organization moves with clarity, focus, and urgency. This is not administrative support; it is operational leadership: architecting alignment, integrating priorities, and removing friction so teams deliver outcomes that matter.

This role will work closely with the CEO and executive leadership team to drive key initiatives across iProspect. The Director of Operations will coordinate operational efforts, support strategic priorities, and ensure leaders can focus on delivering exceptional client outcomes. They thrive in ambiguity, excel at execution, and perform at their best in fast‑moving environments.

What you'll be doing

• Run the Operating Rhythm
• Design and govern the leadership cadence (leadership meetings, weekly/quarterly business reviews, off‑sites, town halls, etc.), ensuring agendas, materials, pre‑reads, and follow‑ups drive decisions and accountability.
• Define and manage cross‑team workflows, timelines, and communications to land initiatives on time and to standard. Track action items, monitor deadlines, and ensure timely delivery of projects and initiatives.
• Create operating standards, templates, and tools that scale repeatable excellence across workstreams. Drive operational excellence by identifying inefficiencies, streamlining processes, and helping teams stay focused on high‑impact work.
• Executive Communications & Presentations – craft executive‑ready narratives and polished, on‑brand decks for internal and external forums. Combine data, story, and design to persuade and align; ensure adherence to dentsu/iProspect brand guidance and templates.
• Prepare briefing documents, talking points, and follow‑up notes that clarify decisions, actions, and ownership.
• Program Operations & Cross‑Functional Delivery – translate strategy into actionable roadmaps; sequence and resource work across all teams and stakeholders.
• Build strong stakeholder relationships and act as the neutral integrator across teams, keeping the right people engaged at the right moments.
• Identify and implement process improvements that increase and improve quality, and transparency.
• CEO & ELT Partnership – serve as a thought partner to the CEO and ELT: anticipate issues, surface opportunities, and provide crisp recommendations.
• Execute ad‑hoc initiatives on behalf of leadership with discretion and urgency.

Professional Qualifications

• 5‑7+ years in operations, program management, or business management within fast‑paced tech/media environments; proven success leading multi‑workstream delivery.
• Knowledge of the media industry, competitive landscape and publisher ecosystem.
• Advanced proficiency in project management and collaboration tools; strong analytical skills with the ability to interpret data and provide actionable insights.
• Presentation craftsmanship (PowerPoint) with a portfolio of executive‑level decks; familiarity with corporate brand standards and templates.
• Experience in a strategic support role, with a track record of driving strategic projects and cross‑functional execution.
• Excellent communication and interpersonal skills to work effectively with multiple teams and stakeholders.
• Strong leadership skills and the ability to prioritize and manage multiple workstreams.
• Business acumen and the ability to adapt to evolving priorities in a dynamic environment.
• Comfortable working in a fast‑paced setting with a passion for solving operational challenges.

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short‑term and long‑term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com.

Salary

The annual base salary range for this position is $136,000–$219,650. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation.

Location

New York - 150 E 42nd

Brand

Iprospect

Time Type

Full time

Contract Type

Permanent

Equal Employment Opportunity

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Reasonable Accommodation

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e‑mail to [e-mail] by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

Application Process

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.