Director of Operations: Hybrid/Remote Leadership

State of Washington Office of Civil Legal Aid; Washington; Hybrid; USD 140,000 - 155,000; Full time

Job summary

Washington State Office of Civil Legal Aid seeks a Director of Operations to oversee budget development, HR, regulatory accountability, and agency-wide operations. The role requires regular Olympia presence with hybrid/remote flexibility and occasional travel within Washington State.

The DoO reports to the Director and partners with program leaders to ensure efficient, equity-informed operations while supporting the agency’s mission to provide civil legal aid to low-income residents.

Qualifications

• Minimum 5–7 years of progressive financial and operations leadership.
• Ability to exercise discretion and sound independent judgment on organizational matters.
• Operate with autonomy, manage multiple priorities, adapt to changing needs, deliver results.
• Strong systems thinker with capacity to improve processes and cross-functional collaboration.
• Excellent written and verbal communication skills; proficient in MS Office tools.

Responsibilities

• Coordinate annual, biennial, and long-term budget planning and expenditure tracking.
• Develop budget requests and fiscal notes with leadership and program leads; liaise with legislative staff.
• Oversee procurement practices and vendor relations with a focus on equity.
• Ensure coordination across programs, contracts, and HR processes.
• Lead internal IT functions and liaison with other state agencies for outsourced IT.
• Promote continuous improvement and manage agency-wide initiatives as a project manager.
• Supervise central support staff and ensure consistent, efficient operations.
• Represent the agency in judiciary and cross-agency task forces and work groups.

Skills

Leadership

Discretion

Autonomy

Systems thinking

Written and verbal communication

Tools

Microsoft Office

Job description

Washington State Office of Civil Legal Aid seeks a Director of Operations to oversee budget development, HR, regulatory accountability, and agency-wide operations. The role requires regular Olympia presence with hybrid/remote flexibility and occasional travel within Washington State.

The DoO reports to the Director and partners with program leaders to ensure efficient, equity-informed operations while supporting the agency’s mission to provide civil legal aid to low-income residents.