Director of Operations Hospice

Optum; Nashville (TN); Presencial; USD 314.000 - 470.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Incentive programs

Equity stock purchase

401k contribution

Descripción de la vacante

UnitedHealth Group in Nashville, TN is seeking a Director of Operations Hospice to lead the care center's organizational, clinical, and financial performance, ensuring regulatory compliance and high-quality, patient-centered hospice care. You will partner with clinical leadership to drive business development and performance improvement initiatives.

You will oversee staff recruitment, training, and performance, and travel as needed to supervise sites within the service area.

Formación

• Licensed physician, registered nurse or an individual holding a bachelor’s or associate degree.
• Current CPR certification applicable if licensed healthcare professional.
• 1+ year supervisory or administrative experience in hospice or a related health care program.
• Experience in health service administration.
• Current driver’s license, required liability insurance and reliable automobile transportation.

Responsabilidades

• Ensure care center’s compliance with regulations, laws, policies, and reimbursement rules.
• Educate staff on state and federal rules and accrediting body standards.
• Maintain ongoing communication with care center and branch sites.
• Act as liaison between governing body, staff, patients, physicians and other providers.
• Assist branch directors in resolving complaints and investigate issues.
• Determine medical records for utilization review with medical director.
• Ensure services are billed to proper payor sources.
• Contribute to marketing plans to support growth goals.
• Recruit, hire, orient, train, assign and evaluate staff.
• Make employment decisions for direct reports and monitor performance.
• Travel within service area to supervise staff and participate in meetings.

Conocimientos

CPR certification

Supervisory experience

Health service administration

Driver's license

Educación

Bachelor’s or Associate degree

Licensed physician or RN

Descripción del empleo

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Director of Operations Hospice (2398439)

Director of Operations Hospice - 2398439

Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Hospice Director of Operations you will be responsible for the overall organizational, clinical, and financial management of the hospice care center. This role provides leadership and direction for care center operations, ensures regulatory compliance, drives business development and performance improvement initiatives, and partners with clinical leadership to ensure the delivery of high quality, patient centered hospice care.

Primary Responsibilities:

• Responsible for care center’s compliance and implementation of all regulations, laws, policies, and procedures applicable to hospice and reimbursement issues
• Educates all staff members about state and federal rules and regulations as well as accrediting body standards, and other regulatory agencies standards
• Maintains availability and ongoing communication with the care center and branch sites
• Acts as a liaison between the governing body, staff, patients, physicians, and other health care providers
• Assists branch directors in resolving patient and/or staff complaints, meeting with staff as appropriate to determine the surrounding circumstances, investigating and documenting the events and notifying the person lodging the complaint to resolve the issues
• Meets with medical director periodically and determines medical records for utilization review from branch offices
• Ensures all services are billed as provided to the proper payor source
• Provides input, guidance and feedback related to marketing activities and agency marketing plan to ensure that goals for growth are met
• Participates in staff recruitment, hiring, orientation, training, assignment, evaluation and guidance to ensure employment of an adequate number of qualified staff
• Responsible for employment decisions for direct report staff, including decisions to hire, fire, advance, promote or change status
• Monitors and evaluates employee performance
• Performs other duties as assigned
• Travel within the assigned service area to supervise staff, support operations, and participate in community and off‑site meetings as required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Licensed physician, registered nurse or an individual holding a bachelor’s or associate degree
• Current CPR certification applicable if licensed healthcare professional
• 1+ year supervisory or administrative experience in hospice or a related health care program
• Experience in health service administration
• Current driver’s license, required liability insurance and reliable automobile transportation

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $313,576 to $470,364 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.