Director of Operations — High-Volume Distribution Leader

Imperial Brady; Jessup (MD); On-site; USD 160,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Life insurance

Paid time off

Educational reimbursement

Paid family leave

Adoption assistance

Job summary

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. This role directs all warehouse and delivery operations from its Jessup, MD facility, working with regional leadership to drive growth and operational excellence.

The position emphasizes strategic planning, compliance across multiple agencies, and team development, with a competitive salary and comprehensive benefits package.

Qualifications

• 10+ years of progressive operations or warehouse management experience, including 5+ years in a leadership role with large teams or multi-site responsibility.
• Bachelor's degree in supply chain management, business administration, logistics, or equivalent experience is required.
• Strong experience with WMS and ERP systems, and business tools (Microsoft Office and BI platforms).
• Experience with process improvement or Six Sigma Certification is a big plus.
• Union environment experience a plus.
• Experience managing multiple unit operations.

Responsibilities

• Take responsibility for all warehouse and delivery operations.
• Support the development of the annual operating plan; manage annual budgets, KPI targets, weekly performance reviews, and operational adjustments.
• Lead safety, security, and regulatory compliance initiatives for inspections required by all Federal, State, and local guidelines; host local, state, and federal inspections, including DOT, OSHA, FDA, and DEP.
• Partner with Branch Managers and Regional leadership to resolve customer and vendor service issues.
• Collaborate with the Sales team to align products and services with customer needs.
• Mentor and develop team members through coaching, performance management, and career development planning.
• Ensure coaching and corrective actions are conducted in accordance with company policies and procedures.

Skills

Leadership

Team management

Strategic planning

Change management

Cross-functional collaboration

Education

Bachelor's degree in supply chain management

Tools

WMS

ERP systems

Microsoft Office

BI platforms

Job description

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. This role directs all warehouse and delivery operations from its Jessup, MD facility, working with regional leadership to drive growth and operational excellence.

The position emphasizes strategic planning, compliance across multiple agencies, and team development, with a competitive salary and comprehensive benefits package.