Director of Operations - FTTH & Regional Growth

Ripple Fiber; Longmont (CO); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

401k packages

Opportunities for growth and development

Job summary

Ripple Fiber in Longmont, CO, is seeking a Director of Operations to oversee day-to-day operations ensuring high-quality fiber internet services. This strategic leader should have at least 10 years in Fiber-to-the-Home operations, with strong team management and analytical skills to improve efficiency.

The position offers a competitive salary, comprehensive benefits, and opportunities for career growth in a dynamic and innovative environment.

Qualifications

• At least 10 years of experience in Fiber-to-the-Home (FTTH) operations.
• Strong leadership skills with a proven ability to motivate teams.
• Experience in budget management and resource optimization.
• Analytical mindset suitable for data-driven decision-making.

Responsibilities

• Lead the onboarding and training of new staff.
• Oversee end-to-end operations and service drops.
• Manage recruitment and onboarding for support staff.
• Supervise and optimize technician pre-game capacity.
• Engage and onboard outsourced contractors.
• Provide updates on regional performance and challenges.
• Drive performance and customer satisfaction in operations.

Skills

Leadership skills

Budget management

Analytical skills

Operational efficiency

Team management

Job description

Ripple Fiber in Longmont, CO, is seeking a Director of Operations to oversee day-to-day operations ensuring high-quality fiber internet services. This strategic leader should have at least 10 years in Fiber-to-the-Home operations, with strong team management and analytical skills to improve efficiency.

The position offers a competitive salary, comprehensive benefits, and opportunities for career growth in a dynamic and innovative environment.