Director of Operations DOO

Hampton Inn & Suites Scottsdale Shea Blvd AZ; Scottsdale (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

Join a leading hotel as the Director of Operations, where you'll lead a dynamic team in ensuring exceptional guest experiences. This role includes overseeing all hotel functions, managing budgets, and motivating staff to excel. If you're passionate about hospitality and have strong leadership skills, this opportunity is for you.

Benefits

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Opportunity for advancement

Qualifications

• Experience in hotel operations and management.
• Strong skills in financial reporting and budgeting.
• Ability to motivate and train employees.

Responsibilities

• Oversee daily hotel operations and ensure guest satisfaction.
• Recruit, hire, and train staff to maintain high service standards.
• Create and manage the annual budget and track performance.

Skills

Sales Leadership

Guest Satisfaction

Team Motivation

Financial Performance

Recruitment

Education

Bachelor's degree in Hospitality Management or related field

Job description

Benefits:

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Opportunity for advancement

Come join our team in an always changing and fast paced position as a Director of Operations.

Director of Operations The DOO runs the hotel in the General Manager's absence. You will assist department heads and managers, inspire employees, and engage with guests all while running an efficient and profitable business that delivers a superior guest experience.

This job might be for you if you:

Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.

Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.

Are sharp at and will provide sales leadership and implement plans to achieve profitability goals.

Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.

Have the ability to not only supervise hotel employees but mentor and motivate them as well.

Are passionate and will help guests out as quickly and awesomely as possible.

Know how to work with departments to achieve budgets and build strong working relationships.

Will motivate and ensure the cleanliness and safety of the hotel.

Are capable at creating the hotel’s annual budget and track performance throughout the year.

Can produce and effectively explain the monthly financial reports.

Have the ability to deliver strong financial performance while maintaining guests relations.

Benefits: We provide the best in services to our guests and we provide support and development for our team. This position provides:

Monthly Bonus program.

Health, Dental insurance and Vision Discount plans.

Paid Time Off (PTO) after only 60 days employment.

401k plan to help you plan for your future.

Discounted hotel rooms.

A great work environment with an engaged team.