Director of Operations

HCA Healthcare; Webster (TX); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

401(k) match

Education support

Tuition assistance

Student loan assistance

Dependent scholarships

Career development

Job summary

HCA Healthcare is seeking a Director of Operations for Anesthesia to lead program management and operations across the enterprise footprint. You will oversee the development, communication, and implementation of standardized processes, workflows, and performance metrics.

You will direct new program operations, onboarding, portfolio creation, and collaboration with executive leadership to drive growth and organizational excellence across facilities and markets.

Qualifications

• Bachelor’s Degree in health or other business-related field is required.
• Master’s Degree in Business or Healthcare administration is preferred.
• Five to eight years’ management experience required, preferably in a hospital setting with multiple locations, business offices or health systems.
• Effective working knowledge of healthcare systems management for clinical operations.
• Experience in leading large, enterprise-scale projects or programs preferred.
• Anesthesia Experience preferred.

Responsibilities

• Directs all activities related to new program operations/implementation.
• In collaboration with Anesthesia Leadership, facilitates onboarding of staff, including recruitment, onboarding, job description adherence, annual evaluation and gap analysis.
• Create, manage, and oversee Anesthesia project portfolio.
• Manage all project requests (clinical & operational).
• Manage approval process through executive team.
• Management of new program portfolio.
• Directs and mentors all activities assigned to project manager.
• Collaborates with executives to create executive summary communications and presentations across the company.
• Facilitates and organizes Anesthesia committees and sub-committees.
• Monitor and report on portfolio performance.

Education

Bachelor’s Degree in health or other business-related field

Master’s Degree in Business or Healthcare administration

Job description

This position is incentive eligible.

• Location: HCA Houston Clear Lake (primary location)

• Address: 500 W. Medical Ctr Blvd, Webster, TX

• (Position is onsite but does travel to Houston Tomball and Houston Northwest)

Do you want to join an organization that invests in you as a(an) Director of Operations - Anesthesia? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

Supports Clinical Services Group Mission, Vision, and Values as well as demonstrates the company’s code of conduct in all duties. The Director of Operations for the Anesthesia service line is a strategic leader who oversees and directs all aspects of anesthesia program management and operations.

Responsible for existing program management and successful implementation of new programs across Anesthesia Service Line’s enterprise footprint. Responsible for the development, communication, and implementation of standardized operations processes, workflow design, and ongoing measurement of key success indicators.

Duties included but not limited to:

• Directs all activities related to new program operations/implementation

• In collaboration with Anesthesia Leadership, facilitates, and human resources, ensures proper onboarding, orientation of all clinical and non-clinical staff in their division. Includes total colleague life cycle activities from recruitment, onboarding, job description adherence, annual evaluation and gap analysis.

• Create, manage, and oversee Anesthesia project portfolio.

• Manage all project requests (clinical & operational)

• Manage approval process through executive team

• Management of new program portfolio

• Directs and mentors all activities assigned to project manager

• Collaborates with Chief Operating Officer and Division Vice President to create executive summary communications and presentations for all clinical and business operations across the company, including but not limited to facility executives, corporate executives, Anesthesia internal team

• Facilitates and organizes Anesthesia committees and sub-committees to ensure coordination and collaboration between all key stakeholders

• Monitor and report on portfolio performance

• Work effectively with development to enhance growth initiatives

• Support the goals of the facilities, divisions and markets

• Serve as a key member of the leadership team

• Assist in developing physician development plans, process improvements and implementation of best practices

• Work effectively with management and support teams

• Work effectively with the physician recruiting and HR functions of HCA Clinical Services and hospital liaisons to support the placement of qualified physicians in hospital-based programs

• Ensure that HCA Clinical Services compliance, training and education, policies and procedures are implemented for efficient, effective management of all programs, as appropriate for Hospital Based Physicians

• Display consistent behavior that enhances the public image of the organization as evidenced by professionalism in interactions with peers, subordinates, customers, (patients, families, physicians, payors, vendors, etc.)

• Participate in the recruitment, interviewing, selecting, and hiring of new employees as assigned

• Participate in ongoing orientation and education of new and existing employees as assigned

• Conduct performance evaluations and corrective disciplinary action with employees as assigned

• Maintain strictest confidentiality in areas of patient, employee and physician relations

• Help prepare and participate in program, facility, market, and division MORs/QORs as assigned

• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

• Bachelor’s Degree in health or other business-related field required.

• Master’s Degree in Business or Healthcare administration preferred.

Experience:

• Five to eight years’ management experience required, preferably in a hospital setting with multiple locations, business offices or health systems.

• Effective working knowledge of healthcare systems management for clinical operations.

• Experience in leading large, enterprise-scale projects or programs preferred.

• Anesthesia Experience preferred

Certification/License:

• PMP certification preferred.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Physician Services Group (https://careers.hcahealthcare.com/pages/physician-services) is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.