Director of Operations

Simple Lawns & Landscape Design; Vancouver (WA); Hybride; USD 100 000 - 150 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Flexible Schedule

Growth Plan

Professional Development Assistance

Company Events & Outings

Company Merchandise

Résumé du poste

Simple Lawns & Landscape Design is seeking a Director of Operations in the United States (WA/ Vancouver region) to drive operational excellence, align leadership, and scale the business toward a $100M goal. The role emphasizes strategic leadership, coaching, budgeting, and cross-functional execution to deliver measurable results.

You will oversee KPIs, process improvements, and a culture-first environment, while building scalable systems and leading growth initiatives across sales, production,

Qualifications

• Leadership or management experience in home services, construction, or operations-heavy industries.
• Proven success overseeing teams, KPIs, budgeting, and process execution.
• Strong leadership presence with coaching skills and accountability.
• Experience scaling operations, improving processes, and cross-functional leadership.
• Financial literacy: P&L management, forecasting, and budget alignment.
• High emotional intelligence, communication, and trust-building.
• Tech-savvy: comfortable with CRM tools and dashboards.
• Culture-first mindset focusing on values, alignment, morale, and development.
• Experience in landscaping is not required; leadership matters more than domain expertise.

Responsabilités

• Visionary Integrator: translate owner ideas into strategic plans.
• Leadership Collaboration: work with the leadership team to execute goals.
• Strategic Advisor: provide right-hand support to owner decisions.
• Oversight of Sales & Operations: guide training, production, performance.
• Training & Development: build skills and efficiency across teams.
• Operational Strategy: implement systems to boost productivity.
• Marketing Support: collaborate with sales/marketing to drive opportunities.
• Budget Oversight: align resources with financial targets.
• Cross-Team Collaboration: work with owner, sales, and ops.
• System Enhancement: improve workflows and office processes.
• Performance Evaluation: review KPIs and drive improvement.
• Process Optimization: identify bottlenecks and fix them.
• Customer Experience: strengthen journey and service quality.
• Supply Chain Optimization: manage cost, quality, sourcing, inventory.
• People Leadership: hiring, onboarding, culture, morale, compliance.
• Policy & Procedure Implementation for consistency and quality.
• Legal Governance: ensure regulatory, legal, and environmental compliance.

Connaissances

Strategic thinking

Leadership

Budgeting & forecasting

KPIs & performance tracking

Cross-functional collaboration

People development

Operational discipline

Communication

System building & process design

P&L management

Outils

CRM tools

Reporting dashboards

Workflow systems

Description du poste

Earn $100K–$150K with profit share as the Director of Operations of Simple Lawns & Landscape Design, where you’ll drive operations, unify the leadership team, and turn big-picture ideas into measurable results. You’ll be the integrator that keeps the company aligned, efficient, profitable, and moving toward its bold goal of scaling to $100M.

The ideal candidate is strategic, decisive, and thrives in a high-drive, competitive, fast-growing environment. You combine operational discipline, people leadership, and a relentless focus on quality and culture. If you love building systems, coaching teams, and elevating a company to its next level — this is your role.

Overview

Pay Range: Clear Path to $200k!

Compensation Breakdown:

• Annual Range: Base Pay of $100-130k based on experience
• Performance Bonuses: Eligible after 6 months, with the opportunity to earn an additional $50–$70k+ annually based on company and individual performance.

Schedule:

• Full Time
• Monday - Friday
• This role typically averages 50 hours per week.
• Paid Time Off
• Flexible Schedule
• Referral Program
• Professional Development Assistance
• Growth Plan
• Company Merchandise
• Company Events & Outings

Requirements

• Leadership or management experience in home services, construction, trades, or operations-heavy industries
• Proven success overseeing teams, KPIs, budgeting, and process execution
• Strong leadership presence with the ability to coach, hold people accountable, and develop future leaders
• Experience scaling operations, improving processes, and managing cross-functional teams
• Financial literacy: P&L management, forecasting, and budget alignment
• High emotional intelligence, strong communication skills, and ability to build trust
• Tech-savvy: comfortable with CRM tools, reporting dashboards, and workflow systems
• Culture-first mindset — prioritizes values, alignment, morale, and long-term team development
• Experience in landscaping is not required; passion for leadership and operations is more important than domain expertise

Responsibilities

• Visionary Integrator: Convert owner’s ideas into strategic plans
• Leadership Collaboration: Partner with leadership team to execute goals
• Strategic Advisor: Serve as right-hand support for owner in decisions
• Oversight of Sales & Operations: Guide training, production, performance
• Training & Development: Build skill, quality, and efficiency across teams
• Operational Strategy: Implement systems that boost productivity
• Marketing Support: Work with sales/marketing to drive opportunity and upsells
• Budget Oversight: Align resources with financial targets
• Cross-Team Collaboration: Work closely with owner and sales teams
• System Enhancement: Improve workflows and office processes
• Performance Evaluation: Review KPIs and drive continuous improvement
• Process Optimization: Identify and fix bottlenecks
• Customer Experience: Strengthen customer journey and service quality
• Supply Chain Optimization: Manage cost, quality, sourcing, and inventory
• People Leadership: Hiring, onboarding, culture, morale, compliance
• Policy & Procedure Implementation for consistency and quality
• Legal Governance: Ensure regulatory, legal, and environmental compliance