Director of Operations

Landscape Workshop; United States; On-site; USD 170,000 - 220,000; Full time

Job summary

An established industry player is seeking a Director of Corporate and Talent Acquisition to lead operational improvements and team development across its Southeastern footprint. This dynamic role involves addressing operational gaps and enhancing team capabilities through training and support. The ideal candidate will bring extensive experience in commercial landscape management, a proven track record in customer relations, and the ability to travel frequently. Join a forward-thinking company that values innovation and teamwork, where your leadership will make a significant impact on the success of the operations team.

Benefits

Medical Insurance

Vision Insurance

401(k)

Tuition Assistance

Qualifications

• Minimum of 5 years in commercial landscape management.
• Experience in managing landscape maintenance crews.
• Bachelor's degree or equivalent experience required.

Responsibilities

• Manage day-to-day operations and crew coordination.
• Ensure customer satisfaction through effective communication.
• Conduct regular status meetings with crew leaders.

Skills

Commercial Landscape Management

Customer Relationship Management

Horticulture Training

Operational Efficiency

Team Leadership

Education

Bachelor's Degree in Related Field

5+ Years of Management Experience

Tools

Aspire

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Direct message the job poster from Landscape Workshop

Director of Corporate and Talent Acquisition

*This role can sit anywhere within our Southeastern footprint and ideally with easy access to an airport hub.

Position Summary:

There will be two primary activities for this person: i) address operational gaps - this can be anything from temporarily filling an empty seat to providing on-the-ground support to a newly acquired business, and ii) build the capability of the operations team so that we have less operational gaps - this can involve leading classroom training to in-the-line coaching.

Director of Operations responsibilities include (but are not limited to):

• Manages the overall day-to-day operations of crews and coordinates with the team of fellow Account Managers on shared resources
• Ensures that customers are completely satisfied through relationship building, communication and regular site visits
• Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs
• Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
• Ensures a safe environment for employees, clients and the general public
• Effectively applies Landscape Workshop methodology and enforces project standards
• Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
• Minimizes Landscape Workshop exposure and risks on projects
• Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
• Track and report team hours, extra expenses and extra sales on a weekly basis
• Assists Branch Manager with project budgets
• Conducts regular status meetings with crew leaders
• Estimate jobs when needed
• Follow up on proposals generated
• Oversee care and maintenance of equipment

Position Requirements

• A minimum of 5 years of commercial landscape experience in a management role
• Managing landscape maintenance crews and interfacing with customers as a Landscape Workshop Account Manager
• Proficient with computer software programs including Aspire, Word, Excel and Outlook
• Bachelor’s degree from accredited four-year or two-year program or relatable work experience
• Ability to travel the majority of the time, often weeks/months at a time excluding weekends

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

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