Director of Operations

UnitedHealth Group; St. Louis (MO); On-site; USD 91,000 - 136,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking an RN Director of Operations to lead the overall organization, financial management, and clinical leadership across one or more home health care centers. The role focuses on regulatory compliance, quality patient care, and staff growth within a dynamic health services network.

The position demands strong leadership, strategic oversight, and collaboration with interdisciplinary teams to drive performance and growth.

Qualifications

• Associate's degree in business or related clinical field is required.
• 2+ years of home care experience and at least one year of supervisory experience; or two years in healthcare leadership/management.
• Preferred: Bachelor's degree in business or clinical field with a current license (RN or other healthcare professional).

Responsibilities

• Handles employment decisions for direct report staff, including hiring, firing, promotion or status changes.
• Oversees overall organization and financial management of the care center.
• Supervises clinical managers to ensure delivery of quality care.
• Maintains the care center's image in the community and with state/national organizations.
• Guides marketing input and plan to meet growth goals.
• Ensures orientation for all team members and assigns staff with appropriate skills.
• Leads staff education planning and administrative meetings.
• Promotes continuous education and development of the team.
• Implements a performance improvement program to drive quality care and outcomes.
• Delivers care oversight for all patients via supervision of the clinical manager.

Skills

Leadership

Supervision

Healthcare management

Team leadership

Education

Associate's degree in business or clinical field

Bachelor's degree preferred

Job description

Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

The RN Director of Operations is responsible for the overall organization, financial management, and operational leadership of one or more home health care centers. This role provides strategic and operational oversight to ensure regulatory compliance, quality patient care, business growth, fiscal performance, and staff development, while supervising clinical leadership and supporting interdisciplinary care delivery.

Primary Responsibilities:

• Handles employment decisions for direct report staff, including decisions to hire, fire, advance, promote or change status
• Responsible for overall organization and financial management of the care center
• Provides supervision to the clinical manager(s) who ensure the delivery of quality care to patients
• Maintains the image of the care center in the community, as well as state and national organizations
• Provides input, guidance and feedback related to marketing activities and care center marketing plan to ensure that goals for growth are met
• Ensures adequate orientation of every team member assigned to their care center
• Assigns and directs staff with appropriate skills to perform duties
• Provides leadership planning for staff education programs, administrative/staff meetings, in services
• Encourages continuous education and staff development for all team members. Sets positive, attainable expectations, objectives and goals for the care center
• Ensures implementation of a performance improvement program to drive quality care, positive patient outcomes, and address negative trends
• Responsible for the delivery of care for all patients served by the care centers by providing supervision and support to the clinical manager
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associate's degree in business or related clinical field
• 2+ years of home care experience and at least one year of supervisory experience; or two years of experience in leadership/management in healthcare, home health or hospice

Preferred Qualifications:

• Bachelor's degree in business or clinical related-field with a current license
• Current license to practice as an RN or other healthcare professional, specific to the state you're assigned to work
• Home health experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $90,880 to $136,320 annually based on full-time employment. We comply with all minimum wage laws as applicable.

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements).

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.