Director of Operations

Akua Mind Body; Newport Beach (CA); On-site; USD 130,000 - 200,000; Full time

Job summary

Akua Mind Body seeks an experienced Director of Operations to provide executive oversight across behavioral healthcare programs and service lines. This leader partners with executive leadership to ensure accountability, performance, compliance, and sustainable growth across the organization.

The ideal candidate has ~10+ years of managerial experience in SUD and Mental Health treatment, with deep knowledge of outreach, census growth, clinical operations, and regulatory requirements.

Qualifications

• 10+ years of managerial experience in behavioral healthcare.
• Strong experience in SUD and Mental Health treatment programs.
• Proven ability to lead senior leaders and executive teams.

Responsibilities

• Provide operational leadership across multiple facilities.
• Drive occupancy, efficiency, and patient experience.
• Oversee KPIs, census, staffing, and financial performance.
• Lead process improvements and scale operations.

Skills

Behavioral health leadership

Multi-site operations

Regulatory compliance

Executive communication

Job description

Job Overview

Akua is seeking an experienced, mission-driven

Pay:

$130,000.00 - $200,000.00 per year

Job Description

Job Overview

Akua is seeking an experienced, mission-driven Director of Operations to provide executive oversight across multiple behavioral healthcare programs and service lines. This leader will serve as a key operational partner to executive leadership, ensuring accountability, performance, compliance, and sustainable growth across the organization.

The ideal candidate is a seasoned behavioral health professional with approximately 10+ years of managerial experience in SUD and Mental Health treatment environments and a deep understanding of outreach, census growth, clinical operations, and regulatory requirements.

Key Responsibilities

• Operational Leadership
• Oversee multiple facilities with program directors reporting to this position.
• Drive organizational performance, occupancy, efficiency, and patient experience.
• Monitor KPIs, census, staffing, productivity, and financial performance.
• Lead process improvement initiatives and scale operations as the organization grows.
• Executive Accountability

Provide Direct Oversight And Accountability For

• Clinical Services
• Outreach & Business Development
• Facilities / Operations

Establish measurable goals, monitor performance, remove barriers, and ensure departmental alignment with company objectives.

• Human Resources & Compliance Oversight
• Partner closely with HR leadership to ensure effective recruiting, retention, performance management, and culture development.
• Maintain oversight of regulatory compliance across all locations.
• Ensure adherence to state, federal, licensing, accreditation, and payer requirements.
• Lead readiness efforts for audits, inspections, and accreditation reviews.

Qualifications

• 10+ years of managerial experience in behavioral healthcare.
• Strong experience in Substance Use Disorder (SUD) and Mental Health (MH) treatment programs.
• Proven experience leading multi-site operations and demonstrated success managing senior leaders and executive-level teams.
• Strong understanding of outreach, admissions, census management, and revenue drivers.
• Experience with compliance, licensing, Joint Commission, DHCS, and other regulatory requirements preferred.

Target Compensation: $200,000 per year

• Base: $130,000 per year
• Bonus: $70,000 per year