Director of Operations

ProActivate; Lancaster (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

ProActivate is seeking a Director of Operations to lead day-to-day operations and support growth across Texas. You will oversee office and field teams, drive performance, strengthen processes, and build scalable infrastructure, with the role potentially expanding into an Executive-level position.

The ideal candidate demonstrates strong judgment, an entrepreneurial mindset, and comfort leading in a growing, evolving environment where people-first values guide decisions.

Responsibilities

• Operational ownership: assume increasing day-to-day operational responsibilities currently managed by the owner.
• Team leadership: lead, coach, mentor, and develop office and field employees while strengthening emerging leaders.
• Structure & accountability: build greater operational structure, processes, and visibility as the organization grows.
• Resource & workflow management: manage staffing, scheduling, workflow, and priorities across multiple markets and service divisions.
• Employee support: ensure employees feel supported, valued, respected, and appropriately held accountable.
• Quality & customer experience: maintain responsiveness, service quality, and customer experience while scaling.
• Performance metrics: improve visibility into operational and financial performance through meaningful metrics and reporting.
• Strategic partnership: partner with ownership on organizational planning, leadership development, and long-term growth initiatives.

Job description

Location: Lancaster, TX- onsite role

Our client is a Texas-based environmental consulting firm providing licensed asbestos and mold inspections, environmental site assessments, and compliance training. They are a woman-owned organization known for fast turnaround, clear communication, and a people-first approach that helps homeowners, contractors, and commercial partners move forward safely and confidently.

Job Description:

Our client is hiring a Director of Operations to take on day-to-day operational leadership and support the company’s next stage of growth. This role will oversee office and field teams across Texas, drive operational performance, strengthen processes, and build scalable infrastructure. The ideal candidate brings strong judgment, an entrepreneurial mindset, and comfort leading in a growing, evolving environment. As the organization expands, this position may grow into a broader Executive-level role.

Responsibilities:

• Operational ownership - Assume increasing day-to-day operational responsibilities currently managed by the owner.
• Team leadership - Lead, coach, mentor, and develop office and field employees while strengthening emerging leaders.
• Structure & accountability - Build greater operational structure, processes, and visibility as the organization grows.
• Resource & workflow management - Manage staffing, scheduling, workflow, and priorities across multiple markets and service divisions.
• Employee support - Ensure employees feel supported, valued, respected, and appropriately held accountable.
• Quality & customer experience - Maintain responsiveness, service quality, and customer experience while scaling.
• Performance metrics - Improve visibility into operational and financial performance through meaningful metrics and reporting.
• Strategic partnership - Partner with ownership on organizational planning, leadership development, and long-term growth initiatives.