Director of Operations

R&L Spring Company; Lake Geneva (WI); On-site; USD 150,000 - 190,000; Full time

Job summary

Medicoil in Lake Geneva, WI is seeking a seasoned Director of Operations to direct Manufacturing, Production Planning, Quality, Maintenance, Engineering, and Shipping & Receiving. This senior leader will translate business strategy into operational results by developing people, strengthening processes, improving capacity and flow, and ensuring safe, high-quality products for medical customers.

The ideal candidate is hands-on, collaborative, and data-driven, with a track record of delivering

Qualifications

• Bachelor’s degree in Business or Engineering or equivalent required.
• Minimum of 10 years of experience managing people and teams.

Responsibilities

• Lead Manufacturing, Production Planning, Quality, Maintenance, Manufacturing Engineering, and Shipping & Receiving with clear priorities and accountability.
• Develop and coach managers and teams through regular communication, feedback, succession planning and training.
• Translate company goals into operating plans, capacity strategies, staffing, budgets, and KPIs.
• Improve materials and information flow to increase throughput, on-time delivery, reduce lead times, and lower costs.
• Champion continuous improvement using lean principles, problem-solving, root-cause analysis and data-driven decisions.
• Ensure a safe workplace and compliance with quality systems including ISO 13485 requirements.
• Collaborate with Sales, Finance, Quality and Engineering to align demand, capacity, capital needs and commitments.
• Define and review KPIs for safety, quality, delivery, cost, and productivity; address gaps with action plans.
• Lead readiness for new products, process changes, and equipment installations.

Skills

Leadership

Manufacturing leadership

Lean principles

Quality systems

Data analysis

Communication

ERP systems

Education

Bachelor’s Degree in Business or Engineering

Tools

ERP systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Operations

Full Time Office Lake Geneva, WI, US

2 days ago Requisition ID: 1228

Director of Operations

Medicoil - Lake Geneva, WI

About the Opportunity

Medicoil is seeking an experienced Director of Operations to lead Manufacturing, Production Planning, Quality, Maintenance, Manufacturing Engineering, and Shipping & Receiving. This senior leader will translate business strategy into operational results by developing people, strengthening processes, improving capacity and flow, and ensuring consistent delivery of safe, high-quality products for medical-industry customers. The ideal candidate is a hands-on, collaborative leader who communicates clearly, builds accountability, and uses data to drive measurable improvement.

Key Responsibilities

• Lead Manufacturing, Production Planning, Quality, Maintenance, Manufacturing Engineering, and Shipping & Receiving, establishing clear priorities, performance expectations, and accountability.
• Develop and coach managers and team members through regular communication, performance feedback, succession planning, and targeted training.
• Translate company goals into operating plans, capacity strategies, staffing plans, budgets, and measurable departmental objectives.
• Improve the flow of materials, products, and information to increase throughput, improve on-time delivery, reduce lead times, and lower operating costs.
• Champion a culture of continuous improvement using lean principles, structured problem-solving, root-cause analysis, and data-based decision-making.
• Maintain a safe and healthy workplace by reinforcing established policies, identifying risks, and ensuring timely corrective action.
• Ensure operations support the quality management system and applicable customer, regulatory, and ISO 13485 requirements.
• Partner with Sales, Finance, Quality, Engineering, and other leaders to align demand, capacity, priorities, capital needs, and customer commitments.
• Establish and review key performance indicators for safety, quality, delivery, cost, productivity, capacity, and employee development; address performance gaps with clear action plans.
• Lead operational readiness for new products, process changes, equipment installations, and growth initiatives.
• Oversee daily workflow and resource allocation while balancing immediate customer needs with long-term operational priorities.
• Recruit, select, onboard, and retain strong talent; conduct timely performance evaluations and address employee relations matters in accordance with company policy.

Required Skills and Abilities

• Demonstrated success leading multiple functions in a complex manufacturing environment.
• Strong people leadership skills, including coaching, organizational development, change leadership, and accountability.
• Working knowledge of regulated quality systems; experience with ISO 13485 is strongly preferred.
• Strong operational planning, project management, problem-solving, and financial acumen.
• Ability to analyze operational and financial data, identify trends, and convert insights into priorities and action.
• Excellent written and verbal communication skills, with the ability to work effectively across all levels of the organization.
• Proficiency with Microsoft Office and experience using ERP or manufacturing systems to manage performance and decision-making.
• Ability to lead effectively in a fast-paced, growing organization while balancing strategic and day-to-day priorities.

Education and Experience

• Bachelor’s Degree in Business or Engineering or equivalent experience.
• Minimum of 10 years' experience managing people and teams

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.