Director of Operations

Arby's, Inc.; Indianapolis (IN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Recognition & Growth

Paid Training

Early Wage Access

Company Discounts

Advancement Opportunities

Job summary

Arby's is seeking a Director of Operations to bridge headquarters and district branches, ensuring policy compliance and growth. The role emphasizes sales focus, strong customer relations, and effective district management. Travel is substantial, up to 60%.

Requirements include a minimum of 2 years in a Director role within QSR, a BS/MA in Business Administration, and a results-driven leadership style. Equal opportunity employer.

Qualifications

• Minimum 2 years of Director experience in the QSR industry.
• BS/MA in Business Administration or related field preferred.
• Entrepreneurial mindset with clear thinking.
• Knowledge of business development and strategy execution.
• Strong leadership and decisive decision-making.

Responsibilities

• Serve as the key link between headquarters and district branches.
• Ensure policy adherence and drive district sales growth.
• Build productive customer relations and partner with teams.
• Oversee day-to-day district operations and travel up to 60%.

Skills

Leadership

Strategic growth

Sales & CRM

Operations management

Communication

Education

BS/MA in Business Administration

Job description

Be a part of what we are building here at Arby's.

At Arby’s, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference.We welcome you to the opportunity to help us cultivate an environment and culture where our team members can develop and flourish.

What You’ll Get (Benefits):

Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules. Find the right role for you, right in your neighborhood.

• Recognition and growth- we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Early Wage Access– Access your earnings before payday
• Company discounts – MAKE IT A ROUTINE AND SAVE!
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you.

What You’ll Do (Responsibilities):

As a Director of Operations, you will play a crucial role in supporting our team. Your primary responsibilities include acting as the key link between the headquarters and the assigned district’s branches, staying up-to-date with company policies, ensuring focus on increased sales, and building productive customer relations. The successful candidate will be in charge of the district’s day-to-day operations and will carry out company policies and guidelines. Travel: 60%

What You’ll Bring (Requirements):

• A minimum of 2 years’ Director experience, currently in the QSR industry, is required.
• A BS/MA in Business Administration or a related field is preferred.
• Entrepreneurial mindset and clear thinking.
• Business development and strategy implementation knowledge.
• Strong leadership and decision-making skills.
• Ability to sell, manage, and drive growth.
• Excellent customer relationship management skills.
• Able to withstand the physical demands a restaurant environment holds.

We are an Equal Opportunity Employer.

Company Introduction

Be a part of what we are building here at Arby's.
At Arby’s, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference. We welcome you to the opportunity to help us cultivate an environment and culture where our team members can develop and flourish.
Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules.
Our team members are the cornerstone of our craft.