Director of Operations

Firehouse Subs by CTRG; Houston (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

A prominent food service brand is seeking a passionate Director of Operations for their Houston locations. The ideal candidate will lead and develop over 5 General Managers, ensuring operational excellence and driving sales growth while maintaining exceptional service standards. This role emphasizes mentorship, strategic management of inventory and costs, and the implementation of company initiatives. Join a team that values heart and community as you make a significant impact in the food service industry.

Qualifications

• 5+ years of leadership experience in operations management.
• Ability to mentor and develop teams effectively.
• Strong focus on guest service and brand standards.

Responsibilities

• Lead, mentor, and develop 5+ General Managers and their teams.
• Ensure operational excellence across all locations.
• Drive sales growth, traffic, and profitability.
• Deliver top-tier guest service and uphold brand standards.
• Optimize labor, food cost, scheduling, and inventory management.
• Implement company initiatives and execute training programs.

Skills

Leadership

Operational excellence

Sales growth

Guest service

Inventory management

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Director of Operations – Firehouse Subs (Houston, TX)

Lead. Inspire. Grow. Make an Impact.

Firehouse Subs is seeking an experienced, people-focused Director of Operations to oversee approximately 5 high-performing locations across the Houston area. If you’re a passionate leader who loves developing teams, driving strong operations, and creating an outstanding guest experience, this is an opportunity to grow your career with a brand that values heart, hustle, and community.

What You’ll Do

• Lead, mentor, and develop 5+ General Managers and their teams
• Ensure operational excellence across all locations
• Drive sales growth, traffic, and profitability
• Deliver top-tier guest service and uphold brand standards
• Optimize labor, food cost, scheduling, and inventory management
• Implement company initiatives and execute training programs