General Manager

Firehouse Subs; West Bend (WI); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Real opportunity for growth

Supportive, empowering ownership team

Consistent leadership scheduling with

Job summary

Firehouse Subs in West Bend, WI is seeking a strong, hands‑on General Manager to lead a locally owned restaurant. You’ll work directly with owners who value leadership, accountability, and growth, with no layers of micromanagement.

You’ll lead daily operations, hire and train a team, manage labor and food cost, deliver excellent guest service, and drive local marketing and community engagement. The ideal candidate has 2+ years of restaurant management experience and strong leadership and

Qualifications

• 2+ years of restaurant management experience required.
• Strong leadership and communication skills.
• Experience managing labor and food cost.
• Ability to hold team members accountable professionally.

Responsibilities

• Lead daily restaurant operations
• Hire, train, and develop a strong team
• Manage labor, food cost, scheduling, and inventory
• Deliver excellent guest service and maintain high standards
• Build accountability and a positive team culture
• Drive sales and local community marketing and engagement

Skills

Restaurant management

Leadership

Communication skills

Guest service

Time management

Job description

Ready to Lead Your Own Restaurant?

Firehouse Subs is looking for a strong, hands-on General Manager to lead one of our locally owned restaurants. If you thrive in a

fast-paced environment, enjoy building great teams, and want the opportunity to make a real impact, we’d love to meet you.

This is not a corporate environment with layers of micromanagement — you’ll work directly with supportive owners who value

leadership, accountability, and growth.

Compensation

• $55,000–$65,000 based on experience
• PaidTime Off (PTO)
• Monthly $500 bonus potential based on profitability, food & labor cost, YoY and Catering sales growth, and employee retention.

What We Offer

• Real opportunity for growth
• Supportive, empowering ownership team
• Consistent leadership scheduling with flexibility when needed
• Paid Time Off (PTO)
• Free (award winning!) subs
• Family-friendly atmosphere
• No grills, fryers, headsets, or late-night bar hours

What You’ll Do

• Lead daily restaurant operations
• Hire, train, and develop a strong team
• Manage labor, food cost, scheduling, and inventory
• Deliver excellent guest service and maintain high standards
• Build accountability and a positive team culture
• Drive sales and local community marketing and engagement

What We’re Looking For

• 2+ years of restaurant management experience required
• Strong leadership and communication skills
• Experience managing labor and food cost
• Ability to hold team members accountable professionally
• Organized, dependable, and solution-oriented
• Comfortable working in a fast-paced environment
• Open availability including weekends and some evenings
• Able to work on your feet for up to 13 hours at a time
• Able to lift up to 50 lbs
• Ability to work in walk-in refrigerator and freezer environments ranging from 40°F to -10°F

Ideal Candidate

• You lead by example, stay calm under pressure, and know how to build a team that works hard and has fun doing it.

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.