Director of Operations

Confidential Jobs; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Deferred compensation

Paid time off

Paid holidays

Mileage reimbursement

Job summary

Confidential Jobs in Houston, TX is seeking a Director of Operations to lead all dental offices in the region. The role requires field-based leadership, cross-functional collaboration, and a focus on growth, quality care, and efficiency.

You will manage budgets, forecast trends, and drive performance across clinics while mentoring Office Leaders and maintaining exceptional patient experiences. Travel within the region is required.

Qualifications

• At least three years managing multiple practice locations (3+) preferably in the Dental Industry.
• Proven track record of year-over-year growth.
• Forecasting and analyzing business trends to maximize territory performance.
• Ability to create and maintain a budget and control operating expenses.
• Willingness to travel within the required territory (5 days in the field).

Responsibilities

• Drive the operational, financial, and clinical performance of all dental offices within the region.
• Oversee day-to-day operations to meet performance goals, including patient volume, revenue, profitability, and patient satisfaction.
• Analyze KPIs and implement strategies to improve results.
• Collaborate with the executive team to align regional goals with the broader organizational vision.
• Lead, mentor, and develop a team of office leaders, promoting accountability and collaboration.
• Provide coaching and professional development opportunities to ensure high employee engagement.
• Foster transparent communication, teamwork, and alignment with company values.
• Partner with clinical teams to ensure high standards of patient care and compliance.

Skills

Leadership

Strategic planning

Budget management

KPI analysis

Team development

Travel management

Job description

As a Director of Operations, you will contribute to the company's success by effectively directing all business within the market.

This includes employee development, growth and profit objectives, customer service, hiring, coaching and proper control of all payroll, facility and operating expenses.

As the head of your region, you'll motivate, mentor, and guide your team of Business Managers and create a welcoming environment through service and care. Exemplary planning, organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices throughout the region.

Summary of Key Responsibilities

• Operational Leadership & Performance:
• Drive the operational, financial, and clinical performance of all dental offices within the region.
• Oversee day-to-day operations to ensure offices meet or exceed performance goals, including patient volume, revenue, profitability, and patient satisfaction.
• Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results.
• Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives.
• Lead, mentor, and develop a team of office leaders, promoting a culture of accountability, collaboration, and continuous improvement.
• Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention.
• Foster an environment that encourages transparent communication, teamwork, and alignment with company values.
• Patient Care & Clinical Excellence:
• Partner with clinical teams to ensure high standards of patient care, quality, and compliance are consistently met

Job Requirements

• At least three years of experience managing multiple practice/site locations (3+) preferably in the Dental Industry
• Proven track record of year-over-year growth
• Proven track record of measurable, successful customer service initiatives
• Ability to forecast and analyze business trends to maximize territory performance and profitability
• Ability to create and maintain a budget
• Travel within the required territory (5 days in the field).

Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Deferred Compensation plan
• PTO
• Paid Holidays
• mileage reimbursements