Director of Operations

JK Executive Strategies, LLC; Greensburg (Westmoreland County); On-site; USD 100,000 - 110,000; Full time

Job summary

A growing dental practice is seeking a Director of Operations to define and implement scalable systems and oversee multi-site operations. This role is essential for translating the CEO's vision into actionable plans while ensuring operational excellence and culture-building across locations. The ideal candidate will have 5–10+ years of operational leadership experience, particularly in a dental setting, along with strong HR management and financial oversight skills. A competitive salary range of $100,000 - $110,000 per year is offered.

Qualifications

• 5–10+ years of multi-site operational leadership experience.
• Ability to translate executive vision into actionable plans.
• Experience in managing accounts payable and budgets.

Responsibilities

• Translate CEO directives into actionable plans for execution.
• Design and maintain scalable systems across multiple locations.
• Lead HR functions including hiring, onboarding, and retention.

Skills

Multi-site operational leadership

Building scalable systems

HR functions leadership

Financial metrics understanding

Compliance management

Job description

Director of Operations

JK Executive Strategies is proud to partner with a growing, patient-focused dental practice in search of a Director of Operations to join its team. The Director of Operations will serve as the essential link between the CEO’s vision and the consistent, high-quality execution required across multiple offices. This unique opportunity combines operational excellence, people development, and culture-building.

The role involves creating systems, structure, and leadership support for sustainable scalability across multi-site operations, HR leadership, onboarding and training, compliance, financial oversight, and team development.

Responsibilities

• Translate CEO directives into actionable plans and ensure alignment and execution across all locations.
• Design, implement, and maintain scalable systems that enable the organization to grow seamlessly into additional locations or service lines.
• Build and lead the company-wide onboarding and training infrastructure to ensure new hires and leaders are developed quickly, effectively, and consistently.
• Oversee and support Practice Managers to ensure consistent operations and exceptional patient experiences.
• Standardize and optimize systems, policies, and procedures across locations.
• Lead HR functions: recruiting, hiring, onboarding, training, retention, and performance management.
• Establish and maintain pay structures, compensation reviews, and scorecard-driven progression frameworks.
• Develop clear career pathways and leadership pipelines to support organizational expansion.
• Build and nurture a culture of respect, accountability, and opportunity across the organization.
• Coordinate with marketing to execute growth campaigns aligned with CEO strategy.
• Monitor financial and operational performance metrics across all offices (production, collections, expenses, patient flow).
• Oversee compliance for all locations, providers, and equipment.
• Manage accounts payable and budgets in collaboration with CEO.
• Conduct weekly operational meetings with PMs and ensure both upward and downward communication flows effectively.
• Report weekly scorecards and performance summaries to the CEO with recommended adjustments.

Requirements

• 5–10+ years of multi-site operational leadership, preferably within a dental environment.
• Demonstrated ability to translate executive vision into actionable operational plans.
• Proven success in building scalable systems, processes, and SOPs across multiple locations.
• Experience leading core HR functions including recruiting, hiring, onboarding, training, retention, and performance management.
• Strong understanding of financial and operational metrics (production, collections, expenses, patient flow, EBITDA, scorecards).
• Prior experience managing and developing leaders, such as Practice Managers or multi-unit managers.
• Familiarity with compliance requirements within healthcare or similarly regulated industries.
• Background in managing accounts payable, budgeting, and working closely with executive teams.

Payment Range

Base pay: $100,000.00/yr - $110,000.00/yr (variable compensation may apply)

JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

Location: Greensburg, PA