Director of Operations

WellBiz Brands; Denver (CO); Remote; USD 95,000 - 110,000; Full time

Job summary

Join WellBiz Brands as the Director of Operations and lead a strategic role in empowering franchise owners within a rapidly growing wellness and beauty brand portfolio. This position involves guiding and optimizing business operations across various franchise studios to enhance client experiences while traveling to locations as needed.

Benefits

Flexible time off and holiday schedule

Medical, dental, vision, and life insurance

401K match

Monthly allowance for spend at WellBiz Brands, Inc. owned brands

Cell Phone reimbursement

Free Employee Assistance Plan

Qualifications

• 5-10 years in franchise operations or multi-unit management.
• Strong coaching and influencing skills.
• Data-driven and solution-oriented with the ability to analyze KPIs.

Responsibilities

• Guide franchise owners on operations and strategic planning.
• Analyze metrics and build action plans for growth.
• Travel 25-50% to support and assess studio operations.

Skills

Strategic Planning

Operational Excellence

People Management

Data Analysis

Coaching

Job description

Overview

Are you a strategic leader who thrives on guiding others to success? Do you love empowering entrepreneurs, solving complex problems, and driving operational excellence? If you're ready to make a big impact in a rapidly growing wellness and beauty brand portfolio, we want to meet you.

At WellBiz Brands, Inc., we’re home to a collection of category-leading wellness and beauty brands, united by a mission to help people look and feel their best. As our new Director of Operations, you’ll serve as a trusted advisor, coach, and strategic partner to 50–75 franchise-owned studios. You'll support owners in optimizing performance, growing their business, and delivering an exceptional client experience—while also shaping how we scale operational success across the country.

WellBiz Brands Benefits:

• Flexible time off and holiday schedule
• Medical, dental, vision, and life insurance
• Health Savings Account
• Flexible Spending Account
• 401K match
• Monthly allowance for spend at WellBiz Brands, Inc. owned brands
• Cell Phone reimbursement
• Free Employee Assistance Plan

Compensation Range: $95,000.00 - $110,000.00/annually. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

Location: This is a remote role with regular travel (~25–50%).While not required, we prefer candidates based in the Western U.S. to align with studio locations and travel efficiencies.

What You’ll Do:

• Be the Go-To Expert: Guide franchise owners on all aspects of operations—from strategic planning and performance reviews to front desk training and customer experience best practices.

• Drive Studio Growth: Analyze business metrics, provide insights, and build tailored action plans that fuel both short-term wins and long-term scalability.

• Lead with Influence: Inspire and support studio teams with training, accountability, and coaching to unlock peak performance.

• Champion New Programs: Lead rollouts of tools, systems, and initiatives that ensure consistency, compliance, and studio-level success.

• Build Strong Relationships: Serve as a trusted liaison between studio owners and our Denver Support Center, advocating for their needs while aligning on brand-wide goals.

• Support Studio Lifecycles: Partner on everything from new studio openings to ownership transitions, ensuring smooth execution and strategic alignment.

• Stay in the Field: Visit studios regularly to assess operations, meet teams, and deliver hands-on support where it matters most.

What Makes You a Great Fit:

• Experience: 5–10 years in franchise operations, field support, or multi-unit management—ideally in the wellness, health, or fitness space.

• Franchise-Savvy: You understand what it takes to support business owners and teams at every stage of their journey.

• Strategic & Analytical: You’re data-driven and solution-oriented, with the ability to analyze KPIs and turn insights into action.

• People-First Leader: Strong coaching, influencing, and communication skills. You build trust quickly and lead with empathy and accountability.

• Change Agent: Comfortable navigating ambiguity, juggling competing priorities, and leading through change in a fast-paced, decentralized environment.

• Road Warrior: Willing to travel 25–50% to build relationships and stay connected with studios on the ground.

If you're ready to help business owners thrive while shaping the future of wellness franchising, we’d love to hear from you. Apply today!

Legal Disclaimer

WellBiz Brands, Inc. is the manager of five beauty, health and wellness franchise brands: Elements Massage, Amazing Lash Studio, Drybar, Fitness Together and Radiant Waxing. Headquartered in Denver, Colorado, WellBiz Brands, has more than 800 combined U.S. locations across the five brands. Through the WellBiz Brands support staff, the brands strive to uphold these core values: fun, ownership, respect, passion, and integrity. These core values embody all that is important for each brand - from franchise owners to clients - to lead healthy, balanced lives. All five brands offer unique franchise opportunities for entrepreneurs from all walks of life and various investment levels, with a fresh focus on recurring revenue models. For more information about WellBiz Brands and its franchise opportunities, visit WellBizBrands.com. At WellBiz Brands we value, promote, and celebrate diversity, equality and inclusivity. We believe that a diverse mix of talented people sparks creativity, fosters innovation, and drives results and broad understanding of diversity in all ways.