Director of Operations

Insight Global; Dallas (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading operations firm is seeking a Director of Operations to oversee telecom field deployment in Texas. The role involves managing up to 70 employees across 20 crews, focusing on operational efficiency and compliance. Ideal candidates will have over 5 years of experience in the telecom sector with a strong background in logistics and operations management. This position requires hands-on leadership to enhance crew performance and streamline processes across multiple regions.

Qualifications

• 5+ years in telecom, tower services, field ops, or infrastructure deployment.
• Strong management and operations experience within the Telecom field.
• Ability to read and interpret construction drawings and structural analyses.

Responsibilities

• Oversee and scale U.S. field operations, focusing on crew performance and logistics.
• Standardize and streamline processes across regions.
• Build and manage mid-level operations team.

Skills

Management experience

Operations experience

Telecom expertise

Logistics skills

Team-building skills

Job description

About the Role

Insight Global is assisting a client in identifying a Director of Operations to lead deployment execution across its growing multi-state tower crew business.

This role is responsible for day-to-day crew oversight, scheduling, subcontractor management, and field-level issue resolution. It’s ideal for someone who enjoys being in the thick of operations – coordinating resources, solving real-time problems, and building scalable systems from the ground up. You would oversee 6-7 direct reports including a few Construction Managers as well as a Field Ops Manager and GM. Your entire LOB would consist of about 20 crews and would be around 70 employees and would report directly to the CEO.

Responsibilities

• Oversee and scale U.S. field operations (crew performance, safety, logistics)
• Standardize and streamline processes across regions
• Build and manage mid-level operations team
• Lead compliance, vendor management, and procurement
• Support ESOP communication and HR coordination

Qualifications

• Senior leadership experience in telecom, construction, or field services
• Proven success scaling field operations
• Skilled in logistics, workforce management, and financial oversight
• Familiarity with compliance and safety regulations
• Entrepreneurial mindset; strong communication and team-building skills

Required Skills

• Strong management and operations experience within the Telecom field
• 5+ years in telecom, tower services, field ops, or infrastructure deployment
• Experience managing crews, vendors, or subcontractors
• Demonstrated ability to lead field operations at scale and drive accountability
• Hands-on leadership style with a builder mentality
• Ability to read and interpret Construction Drawings, MOP’s, and Structural analyses
• Familiarity with 5G/4G/LTE technologies

Preferred Skills

• Experience with Ericsson, AT&T, or similar tower ecosystem players
• Familiarity with AI-supported scheduling tools or workforce platforms
• Military logistics or multi-site field rollout experience