Director of Operations

W3Global; Bay Shore (NY); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Job summary

W3Global in Bay Shore, NY, seeks an experienced Director of Operations to oversee daily manufacturing and distribution operations on-site. The role demands a hands-on leader with deep expertise in production planning, warehouse fulfillment, process improvement, and cross‑department coordination with senior management.

The successful candidate will drive operational efficiency, manage teams, control costs, ensure safety and quality, and ensure on‑time order fulfillment in a fast-paced apparel

Qualifications

• Significant experience in operations management within manufacturing, apparel, printing, embroidery, fulfillment, distribution, or similar industries.

Responsibilities

• Oversee daily operations across manufacturing, warehouse, distribution, and fulfillment departments.
• Plan production scheduling, staffing, workflow, and capacity utilization.
• Ensure production targets, quality standards, and customer delivery deadlines are met.
• Monitor production performance, labor efficiency, output, overtime, downtime, and costs.
• Identify bottlenecks and implement strategies to improve efficiency and throughput.
• Lead, develop, and manage department managers, supervisors, and production teams.

Skills

Operations management

Leadership

Problem solving

Analytical skills

Communication

Education

Bachelor's degree in operations management

Tools

ERP systems

Warehouse management systems

Production planning software

Data analytics tools

Job description

Job Summary

We are seeking an experienced, hands-on Director of Operations to oversee daily operations for a fast-paced apparel manufacturing and distribution business.

Location: Bay Shore, NY

Work Arrangement: On-site (In-person)

The ideal candidate will have a strong background in manufacturing operations, production management, warehouse and fulfillment, and process improvement. This individual will ensure efficient production workflows, timely order completion, effective resource utilization, and coordination across multiple departments.

This role requires a hands-on leader who can work closely with senior management while maintaining a strong presence on the production floor. The Director of Operations will be responsible for driving operational efficiency, improving productivity, managing teams, controlling costs, and ensuring overall operational excellence.

Key Responsibilities

• Oversee daily operations across manufacturing, production, warehouse, distribution, and fulfillment departments.
• Manage production planning, scheduling, staffing, workflow, and capacity utilization.
• Ensure production targets, quality standards, and customer delivery deadlines are consistently achieved.
• Monitor production performance, labor efficiency, output, overtime, downtime, and operational costs.
• Identify production bottlenecks and implement strategies to improve efficiency and throughput.
• Lead, develop, and manage department managers, supervisors, and production teams.
• Maintain appropriate staffing levels based on production requirements and seasonal demand.
• Drive continuous improvement initiatives involving manufacturing processes, automation, equipment, and workflow optimization.
• Oversee warehouse and fulfillment operations, including inventory movement, picking, packing, and shipping.
• Collaborate with purchasing, sales, customer service, IT, finance, and maintenance teams to ensure smooth operations.
• Develop and implement standard operating procedures (SOPs) and ensure consistent process compliance.
• Participate in budgeting, labor planning, operational forecasting, and capital expenditure decisions.
• Analyze operational data and present performance updates, challenges, and improvement opportunities to senior management.
• Evaluate and recommend new equipment, technologies, automation, and ERP systems to improve productivity.
• Maintain high standards of workplace safety, quality control, organization, and employee accountability.

Required Qualifications

• Significant experience in operations management within manufacturing, apparel, printing, embroidery, fulfillment, distribution, or a similar industry.
• Proven experience managing large-scale operations involving multiple departments, managers, and supervisors.
• Strong knowledge of production planning, scheduling, capacity management, labor management, and workflow optimization.
• Demonstrated ability to identify operational inefficiencies and implement process improvements.
• Experience using operational KPIs and production metrics to drive business decisions.
• Strong leadership and team management skills, with the ability to establish accountability and develop employees.
• Experience managing budgets, labor costs, operating expenses, and capital projects.
• Familiarity with ERP, warehouse management, manufacturing, or production management systems.
• Excellent organizational, communication, analytical, and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced manufacturing environment.
• Willingness to maintain a hands‑on presence on the production floor while working closely with senior leadership.

Preferred / Helpful Experience

• Experience in one or more of the following areas is highly desirable:
• Apparel or garment manufacturing
• Screen printing and embroidery operations
• Garment finishing, decoration, and packaging
• High-volume order fulfillment
• Warehouse and distribution management
• Short‑run or high‑mix manufacturing environments
• Lean manufacturing and continuous improvement
• Production automation and equipment optimization
• ERP or manufacturing systems implementation

Ideal Candidate Profile

The ideal candidate will be a proactive, hands‑on operations leader who takes ownership of overall business operations. They should be comfortable managing multiple departments, making data-driven decisions, resolving production challenges, and implementing process improvements.

The successful candidate will have the ability to balance strategic operational planning with day‑to‑day execution, develop strong management teams, improve productivity, reduce operating costs, and ensure smooth coordination across the entire facility.

Compensation & Benefits

• Salary: $100,000 - $150,000 annually
• 401(k)
• Health Insurance