Director of Membership (MOMA)

The Museum of Modern Art; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

The Museum of Modern Art (MoMA) seeks a Director of Membership to lead a ~17-person team through its next growth phase, aligning membership with revenue, reputation, community, and experience goals. The Director will guide the implementation of MoMA’s strategic plan and develop additional growth opportunities from audience engagement and financial perspectives.

The successful candidate will partner across MoMA to optimize the membership program, leveraging fundraising connections to expand

Qualifications

• Bachelor's degree required.
• 7+ years of experience in marketing and/or membership or a closely related field.

Responsibilities

• Lead a team of ~17 through growth and program optimization.
• Implement and complete the MoMA membership strategic plan.
• Develop growth opportunities from audience engagement and financial perspectives.
• Partner across the institution to grow and optimize the membership program.

Skills

Marketing experience

Membership program experience

Education

Bachelor's degree

Job description

The Aspen Leadership Group is proud to partner with The Museum of Modern Art in the search for a Director of Membership.

The Director of Membership will lead an already successful membership program, with a team of approximately 17, through its next phase of growth. A primary goal for The Museum of Modern Art (MoMA) in looking ahead over the next five years (past the opening of a renovated and expanded facility in 2019) is the optimization of its membership program within larger institutional goals around revenue, reputation, community, and experience. Having completed a strategic plan that is in the process of being implemented, MoMA is looking for an enthusiastic, driven candidate who will both lead and complete the implementation of this plan and develop further growth opportunities from both an audience engagement and financial standpoint. This candidate will partner with key colleagues across the institution to accomplish the Museum’s goal of growing and optimizing the membership program.

The membership program is critical to MoMA both as a tool for audience engagement and as a revenue stream. The membership program plays a central role in fulfilling MoMA's mission in two ways. It provides a unique platform for deep, long-term engagement with MoMA’s collection, exhibitions, programs, and content across all locations and channels, and it is a key financial engine to support MoMA’s philanthropic mission, generating approximately $15 million of operating revenues last year.

MoMA members are a deeply engaged audience who are committed to supporting the mission of the institution. The Director of Membership must display a strong understanding of philanthropy and how to communicate the value of the intangible and tangible benefits of MoMA membership. The Director of Membership will partner closely with colleagues responsible for leading fundraising groups to implement a growth strategy for the membership cohorts at the upper levels of giving.

MoMA is a place that fuels creativity, ignites minds, and provides inspiration. With extraordinary exhibitions and the world's finest collection of modern and contemporary art, MoMA is dedicated to the conversation between the past and the present, the established and the experimental. Its mission is helping people understand and enjoy the art of our time–to be the most engaging museum of modern and contemporary art for everyone. MoMA is currently completing a construction project that adds 30% more gallery space; the expanded Museum will reopen in 2019 and display its collection in new and exciting ways.

In the last year, MoMA has engaged an audience of over 40 million worldwide across all channels (onsite visitation, membership, touring exhibitions, retail stores, online, social media, email, and video) including welcoming over three million onsite visitors at its main campus on 53rd Street and at MoMA PS1. MoMA’s membership base includes 120,000 households. MoMA’s primary sources of support are admission fees, membership dues, grants from individuals, foundations and corporations, endowment income, and revenues from retail operations. The Museum’s operating budget is balanced on approximately $200 million of revenues and expenses.

A bachelor's degree is required for this position as is seven or more years of experience in marketing and/or membership or a closely related field. All applications must be accompanied by a cover letter and résumé.