Director of Membership & Community Growth

the ‘Quin House; Boston (MA); Hybrid; USD 120,000 - 130,000; Full time

Job summary

The Quin House in Boston, MA is seeking an Assistant Director of Membership to drive growth by developing and executing strategic recruitment initiatives, expanding the member base, and enhancing engagement across the pipeline.

The role focuses on building a vibrant, inclusive community, collaborating with marketing, events, and operations to promote benefits, manage nominations, host recruitment events, and ensure an exceptional member experience.

Qualifications

• 10+ years of hospitality or private club experience.
• Proven leadership and team management capabilities.
• Strong communication and client-facing skills.

Responsibilities

• Develop and execute membership recruitment strategies to grow the base.
• Lead community development initiatives to foster engagement.
• Collaborate with marketing to promote membership benefits and campaigns.
• Prospect new members in the Greater Boston Area and beyond.
• Evaluate nominations and manage the pipeline with proper reporting.
• Host recruitment events and onboarding for new members.
• Oversee CRM modules to optimize member communications.

Skills

Leadership

Strategic Recruitment

Community Building

Communication

Self-Starter

Data-Driven

Client-Facing Experience

Attention to Detail

Technical Skills

Execution

Analytical Skills

Education

Bachelor’s degree in hospitality management

Tools

Microsoft Office

CRM platforms

Job description

The Quin House in Boston, MA is seeking an Assistant Director of Membership to drive growth by developing and executing strategic recruitment initiatives, expanding the member base, and enhancing engagement across the pipeline.

The role focuses on building a vibrant, inclusive community, collaborating with marketing, events, and operations to promote benefits, manage nominations, host recruitment events, and ensure an exceptional member experience.