Director of Medical Information Systems Access & Revenue

Baptist Memorial Health; Memphis (TN); On-site; USD 120,000 - 160,000; Full time

Job summary

Baptist Memorial Health Care Corporation seeks an experienced IT leader to manage and implement an integrated software system across the enterprise. The role drives project milestones, standardizes operations, and aligns people, processes, and technology to meet strategic goals.

With 12+ years in leadership and a Bachelor’s degree (Master’s preferred), you will oversee the PMO and collaborate with clinical and administrative teams to ensure successful system transformation 24/7.

Qualifications

• Bachelor's degree is required in a related field.
• 12+ years of experience with at least 5 years in management.
• Current licensure as required for clinical designation.

Responsibilities

• Oversee development, design, and implementation of new applications and software packages system-wide.
• Provide operational leadership for goals, milestones, budget accountability and HR management.
• Participate in strategic planning to design components meeting organizational goals.
• Analyze processes/data and develop action plans to address concerns and maintain system integrity.
• Support standardization through policies, procedures, and regulatory compliance.
• Monitor progress via metrics, reports, and milestones; communicate with senior leadership.
• Build relationships with stakeholders across medical, clinical, and operational areas for successful project implementation.
• Perform other accountabilities as assigned; collaborate with System Director Baptist OneCare.
• Coordinate with administrative staff to align goals with the organization’s strategic direction.

Education

Bachelor's Degree in related field

Master's Degree

Job description

Overview

Job Summary

Provides comprehensive management and leadership in an assigned area of responsibility to successfully implement and maintain an integrated software system to meet the diverse business and patient care needs across the Baptist healthcare continuum. Responsibilities include but are not limited to project leadership and management, implementation of project milestones, standardization of operations, identification of efficiencies and engagement of key stakeholders, provides ownership and direction for the transformation of the people, processes, and technology impacted by the integrated software system across the enterprise. Incumbent is responsible for all of the above functions 24 hours a day, 7 days a week.

Job Responsibilities

• Provides oversight for the development, design, and implementation of new applications and software packages throughout the system installation focusing on integrated business or clinical solutions. Works closely with the entire PMO team to implement such solutions/systems capabilities across service areas.
• Provides operational leadership and guidance in the implementation of project goals and tactics to appropriately measure project progression and milestones and to assess efficient resource utilization, budgetary accountability and effective human resources management.
• Participates in the strategic planning process to design key components to meet organizational goals.
• Analyzes processes/data for area of accountability and develops action plans to appropriately address concerns and/or maintain system integrity.
• Supports standardization through the consistent application of policies/procedures/guidelines and ensures compliance with regulatory agencies, where appropriate.
• Monitors installation and project progression through defined metrics, workflow assessments/improvements, reports, best practices to evaluate implementation efforts on an on-going basis. Communicates project milestones and challenges to senior leadership.
• Develops professional relationships with key stakeholders in the physician, clinical, and operational areas as a means of promoting communication and collaboration as a critical component of successful project implementation and maintenance while achieving excellence in customer support.
• Performs other accountabilities as assigned or directed.
• Works for and in collaboration with the System Director- Baptist OneCare, regarding all essential functions.
• Has direct line accountability for designated application team and operations within scope of integrated software system.
• Works closely with administrative staff members and/or designee(s) to develop and achieve goals in alignment with overall strategic direction.

Experience

Minimum Required- 12+ years’ experience; five years management responsibility

Education

Minimum Required - Bachelor's Degree in related field
Preferred/Desired - Master's Degree

Licensure

Minimum Required - Current licensure as required for clinical designation.