Director of Market Operations

Sage Dental; Jacksonville (FL); Vor Ort; USD 140.000 - 180.000; Vollzeit

Zusammenfassung

Sage Dental seeks a Director of Market Operations to oversee performance across Jacksonville multi-site practices. This leadership role partners with Office Managers and clinical leaders to ensure operational excellence, financial success, and outstanding patient experiences.

The ideal candidate has proven multi-site leadership, strong analytical skills, and a track record of delivering growth in a fast-paced healthcare environment.

Qualifikationen

• 3–5+ years of multi-location leadership in service-based organization.
• Experience leading managers across locations and driving operational/financial results.
• Strong understanding of financial statements, budgeting, and performance analytics.
• Proven ability to build relationships with internal and external stakeholders.

Aufgaben

• Lead, coach, and develop Office Managers across multiple practices, fostering accountability and continuous improvement.
• Drive operational and financial performance by monitoring metrics and implementing action plans.
• Analyze financial statements, budgets, and reports to ensure revenue and profitability targets.
• Build trust with Office Managers, providers, and support teams to align with organizational goals.
• Ensure compliance with policies, protocols, and regulatory requirements across locations.
• Champion an exceptional patient experience by balancing efficiency with patient care.
• Support talent development, leadership growth, and succession planning within the market.
• Partner with executive leadership to execute strategic initiatives and market expansion.
• Conduct regular site visits to provide hands-on support.

Kenntnisse

Multi-unit leadership

P&L management

Budgeting

Analytics

Stakeholder management

Leadership & communication

Tools

Dentrix

Excel

PowerPoint

Jobbeschreibung

Sage Dental Management is a leading, rapidly growing Dental Service Organization (DSO) committed to innovation, excellence, and patient-centered care.

Overview

AsSage Dentalcontinues to experience significant growth, we are seeking an accomplishedDirector of Market Operationsto help lead our next phase of success.

This high-impact leadership roleis responsible foroverseeing the operational, financial, and patient experience performance of a portfolio of multi-specialty dental practicesthroughout the Jacksonville region. The Director of Market Operations serves as a trusted business partner to Office Managers and clinical leaders, ensuring operational excellence, accountability, and consistent execution of Sage Dental's standards whilemaintainingan unwavering focus on patient care and patient satisfaction.

The ideal candidate is a proven multi-site leader who thrives in a fast-paced, growth-oriented environment, builds strong relationships, develops high-performing teams, and consistently delivers exceptional business results.

Responsibilities

• Lead, coach, and develop Office Managersacrossmultiple dental practices, fostering a culture of accountability, engagement, and continuous improvement.

• Drive operational and financial performance by monitoring key metrics,identifyingopportunities, and implementing strategic action plans.

• Analyze financial statements, budgets, and operational reports to ensure practices achieve revenue, profitability, and growthobjectives.

• Build trust and credibility with Office Managers, providers, and support teams while promoting collaboration and alignment with organizational goals.

• Ensure compliance with company policies, operational protocols, regulatory requirements, and best practices across all locations.

• Champion an exceptional patient experience by balancing operational efficiency with Sage Dental's commitment to patient-centered care.

• Support talent development initiatives, succession planning, and leadership growth within the market.

• Partner with executive leadership to execute strategic initiatives, improve performance, and support market expansion.

• Conduct regular site visits to provide hands-on support, coaching, and operational guidance.

Qualifications

• 3–5+ years of multi-unit operations leadership experience, preferably within dental, healthcare, retail healthcare, or other service-based organizations.

• Demonstrated success leading managers across multiple locations and driving measurable operational and financial results.

• Strong understanding of financial statements, P&L management, budgeting, and performance analytics.

• Proven ability toestablishand maintain effective relationships with internal and external stakeholders.

• Exceptional leadership, communication, problem-solving, and organizational skills.

• Self-starter witha strong senseof ownership and the ability to work independently while collaborating across departments.

• Experience with dental practice management software;Dentrix experiencestronglypreferred.

• Proficiencywith Microsoft Office Suite, including Excel and PowerPoint.

Additional Requirements

• Willingness to travel regularly throughout the assigned market.

• Flexibility to work outside of normal business hours as business needsdictate.

• Mustresideinthe assigned territoryor be willing torelocate.

• Valid driver's license and reliable transportationrequired.

What Sage Offers

Be part of a purpose-driven organization transforming dental care. Collaborate with a passionate, innovative team. Access tocutting-edgetechnology and professional development resources. Competitive compensation and benefits.